Army - Course Administrator

**Details**:
**Reference number**:

- 291583**Salary**:

- £22,758- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- MOD - Army**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed Hours**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Tidworth, South West England, SP9 7BNAbout the job

**Job summary**:
The British Army invests in educating its soldiers and officers throughout their career in order to help individuals meet their potential and to prepare for the challenges of 21st century warfare. 10 Army Education Centre Group in Tidworth and Bulford deliver a range of Army education courses to ensure Service Personnel have the skills, leadership knowledge and qualities they require to excel in their current, future and post-Army roles.

We provide vital help for Service Personnel meet their potential in the Army and beyond.

The Tidworth AEC Course Administrators work alongside a range of military officers, civilian teachers and managers to ensure a high-quality service for Service Personnel and Service Leavers. This will involve the administration of courses, front of house support for centre visitors and administrative support to managers and instructors.

The Army Education Service prides itself on the diversity of our workforce and for the way in which the whole team are empowered to innovate and improve our service.

The team of Course Administrators are crucial in the day-to-day running of Army Education Centres. They work closely with the military Officer-in-Charge and Group Admin Manager to make course delivery possible. This includes extensive liaison and customer support to Service Personnel requiring information and advice on courses and resettlement at 10 AEC Gp.

The Course Administrator role is an excellent opportunity to gain valuable experience in administration skills and change management. The post offers professional development opportunities and a highly supportive environment for learning.

This position is advertised at 37 hours per week.

**Job description**:
This is an exciting customer facing role, working in a dynamic, high-performance team with a wide range of responsibilities. The team consists of 15 military staff and 15 Civil Servants. It is led by the Officer Commanding (OC) 10 AEC Group - a military officer (Major - C2/HEO grade equivalent) who values collaborative working, innovation and achieving outputs as a team. The Course Administrator works directly to the Group Admin Manager (GAM) and in close coordination with the AEC Officer-in-Charge in Tidworth (a Captain - D grade / EO equivalent).

As a Course Administrator, you will often be the first point of call for all learners, visitors and general enquires both in-person and through various digital channels. The core of the role is to take responsibility for the administration of Army education courses including course loading, course documentation, classroom bookings and data collection.

The position affords the opportunity to work independently and as well as part of a team. There are also excellent opportunities to develop in role; training can be provided for most of the responsibilities and staff are encouraged to use the personal development days. Opportunities to take part in Civil Service College courses are frequently advertised to all staff. We encourage a proportion of work to be conducted remotely in consultation with the line manager should you wish.

**Person specification**:
Although not exclusive, a Course Administrator at 10 AEC Gp will:

- Be people focused, engage directly with customers and collaborate closely with colleagues to achieve outputs.
- Administer Courses; processing bids, liaising with students, managing course documentation and resources
- Manage classroom bookings for all courses, ensuring rooms are ready for use.
- Undertake data collection and analysis in support of department heads in order to inform business decisions.
- Provide administrative support to the Centre; monitor building and equipment maintenance requests, monitor issue of Centre laptops and other equipment.
- Manage 10 AEC Gp CP&F stationery account, monitor supplies, ordering when necessary, ensuring best value for money. Sourcing and ordering additional equipment as required. Maintain records of all CP&F transactions for audit purposes.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Working Together
- Delivering at Pace
- Communicating and Influencing
- Leadership
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Alongside your salary of £22,758, Ministry of Defence contributes £6,144 towards you being a member of the Civil Service Defined Benefit Pension scheme