Front of House Receptionist/administrator
5 months ago
Our bodyshop is BSI approved and has contracts with many leading insurance companies.
We are a family run business based in Great Dunmow who have recently celebrated 50 years in business.
**Responsibilities**:
- Greet and welcome customers in a professional and friendly manner.
- Answer and direct phone calls appropriately
- Loading customer details on to our management software
- Liaising with Insurance Companies and customers
- Booking in customers
- To make sure the Bodyshop management software is kept up-to-date (EMACS)
- To manage the diary for our fleet of courtesy cars and obtaining necessary driving license details and insurance documents from potential drivers
- Assist checking in cars in ready for repair when necessary
- Assist seeing in parts and labelling them up so easily identifiable
- From time to time collecting and delivering cars
- To work as part of a team
- To comply with Health and Safety
Salaries are negotiable depending on experience and qualifications
9am - 5pm with half an hour for lunch
20 Days holiday plus statutory holidays
Pay: From £26,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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