Customer Service Administrator
3 weeks ago
**Customer Service Administrator**
**£20,000 - £25,000 DOE**
**Monday to Friday 9am - 5:30pm, fully office based**
**Mid Kent**
We have an exciting opportunity for a highly motivated and experienced Customer Service Administrator to join our client's team based in Mid Kent. You will be working within a fast paced environment dealing with customer queries and complaints.
**Duties include**:
- Logging and resolving customer queries onto Salesforce system
- Working towards SLA targets to provide timely, accurate responses
- Providing quotations and credits for authorisation and drawing reporting information from the systems as requested
- Ensuring excellent customer service is delivered at all times
- General archiving and office administration tasks
- Positive, conscientious, and reliable
- Resilient in pressured situations
- Calm, confident and polite on the phone
- Confident using MS Office and Salesforce systems
- Excellent attention to detail
If you are a customer-focused individual who would like the opportunity to work within a small, friendly team then submit your CV today
- This role is being handled by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment. _
Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far _
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