Team Administrator

3 weeks ago


Bournemouth, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

Are you a person who thrives in an environment where no two days are the same?

Are you a quick learner with an eye for detail who enjoys working as part of a team?

If you are passionate about delivering quality patient we may have the ideal position for you within Steps to Wellbeing Team.

Full time, part time or job share considered.

The service provides a range of Step 2 and Step 3 psychological therapy, including low and high intensity CBT, psycho-educational groups and Counselling.

This is an excellent opportunity for someone with the appropriate skills including the ability to manage a high volume of calls, occasionally handle distressed clients and provide a high level of customer care to join a highly motivated and committed team.

The Poole Steps to Wellbeing Service is looking to recruit an administrator who will be able to ensure a confidential, efficient and comprehensive administrative service is provided to the Steps to Wellbeing clients and staff.

The successful applicants will be enthusiastic, self-motivated and hard-working.

You will have good customer care communication skills, an excellent telephone manner, attention to detail, as well as excellent IT skills. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.


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