Hub Co-ordinator

4 weeks ago

York, United Kingdom City of York Council Full time

The City of York Council are looking for an enthusiastic and motivated individual to join the Be Independent Community Equipment and Response Service to play an active role in ensuring the co-ordination of management information and data collection throughout Be Independent. Managing business support assistants and warehouse staff whilst ensuring the needs of our customers are understood and the service develops. The production of performance data is required to meet both monthly and quarterly reporting deadlines.

The post holder will join a team providing effective leadership and support to manage staffing schedules to enable the continual function of our core services, allowing us to deliver vital support to eligible York residents when they need it.

Responsibilities of the post include (but are not limited to):
Undertake line management including development and training, discipline, supervision and appraisal, sickness absence and leave.

Implementing health and safety processes and procedures as they impact on staff, equipment, and service resources, within the work setting.

Use judgement and discretion in the assessment of customer needs in situations that may be distressing, making decisions, and taking appropriate actions.

Practical experience of logistics and store management processes involved in delivering a service to individual customers’ homes.

Strong customer focus, communication, listening and problem-solving skills are a must as well as excellent ICT skills and experience of using databases and reporting systems. The role requires education to ‘A level’ standard or equivalent level of experience including creating and introducing innovative ways of working to enhance service delivery, collection rates and daily targets.

Previous line management experience is required as well as experience of successful partnership working with colleagues from other statutory, independent, and voluntary agencies working in social care, housing, and health; we are looking to recruit someone with a combination of the right skillset, values, and behaviours, who can demonstrate sensitivity, tact, and the ability to negotiate with people.

Following a review of processes due to the impact of the COVID-19 pandemic, this is a Hybrid working role, encompassing time spent at our office and time spent working from home in liaison with work colleagues and dependent on service needs. It is a fast-paced environment, often with high volumes of work: therefore, you will need to demonstrate an ability to prioritise, and to work collaboratively with others to solve problems.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

**Closing date**: Thursday 3 August 2023 at 12 midnight

**Interview date**: Week commencing Monday 7 August 2023

  • Access Co-ordinator

    1 month ago

    York, United Kingdom Network Rail Full time

    Access Co-ordinator **Location**: York, GB **Department Name**: Route Services **About Network Rail**: **Brief Description**: Please note: communication from the new careers hub may be redirected to your Outlook Junk folder in the first instance, please check and add to safe sender list as appropriate. - **About the role (External)**: Please note:...

  • Enterprise Co-ordinator

    1 day ago

    York, United Kingdom NYBEP Full time

    **Enterprise Co-ordinator - York and North Yorkshire** **Fixed Term in the first instance until 31 August 2023** **c £27,000-£29,000 per annum/pro rata (depending on experience)** perks and benefits include: flexible working options, learning and development tailored to your role, a generous holiday allowance, starting at 24 days plus 3 additional days...

  • Enterprise Co-ordinator

    12 hours ago

    York, United Kingdom NYBEP Full time

    **Enterprise Co-ordinator - York and North Yorkshire** **Fixed Term in the first instance until 31 August 2024 c £27,000-£29,000 per annum/pro rata (depending on experience)**: - perks and benefits include: flexible working options, learning and development tailored to your role, a generous holiday allowance, starting at 24 days plus 3 additional days...

  • Business Services Co-ordinator

    1 week ago

    York, United Kingdom National Trust Full time

    Are you.... - an inspiring individual with a passion for organising and helping others to get things done? - curious enough to want to get involved in planning and decision making? - data savvy and keen to use your technical skills to streamline our processes? If you answer yes, you could be who we are looking for to join our team of trailblazers who lead...

  • Senior Project Co-ordinator

    2 weeks ago

    Goddards - RO, Tadcaster Road, York, YO GG, United Kingdom National Trust Full time

    Location: Goddards - RO, 27 Tadcaster Road, York, YO24 1GGContract Type: Fixed Term ContractReference/IRC: IRC150854Closing Date: 12/05/2024Salary: £26,832 per annumAre you brilliantly organised with loads of initiative and a talent for multi-tasking? If you're enthusiastic about nature and heritage and love working in a collaborative environment, this is...

  • Senior Project Co-ordinator

    2 days ago

    Goddards - RO, Tadcaster Road, York, YO GG, United Kingdom National Trust Full time

    Location: Goddards - RO, 27 Tadcaster Road, York, YO24 1GGContract Type: Fixed Term ContractReference/IRC: IRC150854Closing Date: 12/05/2024Salary: £26,832 per annumAre you brilliantly organised with loads of initiative and a talent for multi-tasking? If you're enthusiastic about nature and heritage and love working in a collaborative environment, this is...

  • Senior Project Co-ordinator

    2 weeks ago

    York, United Kingdom National Trust Full time

    Are you brilliantly organised with loads of initiative and a talent for multi-tasking? If you’re enthusiastic about nature and heritage and love working in a collaborative environment, this is the ideal role for you. We’re looking for a Senior Project Coordinator to support our team with the development and delivery of our DEFRA funded Landscape...

  • Housing Services Co-ordinator

    1 week ago

    York, United Kingdom Thirteen Full time

    This role is categorised as a _**_roam_**_ role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day...

  • Senior Administration Officer, Yorkshire and The

    1 month ago

    York, United Kingdom Ministry of Justice Full time

    **Senior Administration Officer, Yorkshire and the Humber Probation Service, York - 70783** **£23,637 - £29,046** **York**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of...

  • Offender Management Unit

    1 month ago

    York, United Kingdom Ministry of Justice Full time

    **Offender Management Unit - Senior Case Administrator - 77640** **£28,477** **York**: **Overview of the job**: This is an Administrative job in an establishment. This role is particularly designed for Local Establishments with a high churn. **Summary**: This role acts as a Senior Case Administrator reporting direct to the Band 5 Hub Manager. The role...

  • Offender Management Unit

    1 month ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305300**Salary**: - £28,477**Job grade**: - Executive Officer- HMPPS Band 4**Contract type**: - Permanent**Type of role**: - Risk Management**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at...

  • Senior Administration Officer, Yorkshire and The

    1 month ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 268281**Salary**: - £23,637 - £29,046- Pro rata**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Health, Safety and Fire Advisor

    1 month ago

    York, United Kingdom Ministry of Justice Full time

    **Health, Safety and Fire Advisor - 76462** **£28,477** **York**: **Overview of the job** This is a non-operational specialist role based within establishments and line managed via the Senior Health Safety and Fire Advisor within the PSP (North/South/LT&HS) HSF&L Team. The role supports national plans and systems for the effective management of HSF risk...

  • Anpr Operator

    4 weeks ago

    York, United Kingdom North Yorkshire Police Full time

    **Location**: Fulford Road, York **Salary**:Scale 4 £24,921 - £27,351 **Contract**: 2 Year Fixed Term Contract until March 2026, Full Time - The Automatic Number Plate Recognition (ANPR) Hub is based within the Force Control Room and monitors and utilises the ANPR systems both locally and nationally to control and co-ordinate Specialist Operational...

  • Anpr Operator

    2 days ago

    York, United Kingdom North Yorkshire Police Full time

    **Location**: Fulford Road, York **Salary**:Scale 4 £24,921 - £27,351 **Contract**: 2 Year Fixed Term Contract until March 2026, Full Time - The Automatic Number Plate Recognition (ANPR) Hub is based within the Force Control Room and monitors and utilises the ANPR systems both locally and nationally to control and co-ordinate Specialist Operational...

  • Business Administrator

    1 day ago

    York, United Kingdom Ministry of Justice Full time

    **Business Administrator - 68621** **£24,067 - £25,342** **York**: **Organisation Level Delivery** - The jobs at this level will be task focused delivering defined activity or services. *** **Overview** *** **Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a...

  • Patient Navigator

    2 weeks ago

    York, United Kingdom Nimbuscare Ltd Full time

    Job summary York Integrated Community is expanding its patient navigator team to support The Frailty Hub at Acomb Garth. We are looking for a dynamic patient Navigator who has excellent communication and prioritisation skills with a flexible person-centred approach to join our supportive team. If you are looking for a fresh start or seeking a new...

  • Business Administrator

    1 week ago

    York, United Kingdom Ministry of Justice Full time

    **Business Administrator - 70865** **£24,067 - £25,342** **York**: **Overview** Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work, any specific qualifications or training required will...

  • Business Administrator

    1 month ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 268152**Salary**: - £24,067 - £25,342**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things...

  • Business Administrator

    1 day ago

    York, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 258346**Salary**: - £24,067 - £25,342**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you...