Communications & Engagement Specialist

2 days ago


Nottingham, United Kingdom Boots Full time

Job Reference: 188475BR

Nottingham Support Office

Fixed Term

Full-time

**Communications & Engagement Specialist**

**Global Beauty Academy - No7 Beauty Company**

**Full time - 37.5 hours per week**

**Hybrid role with office base either Nottingham Support Office or London Sedley**

**Two opportunities available**:

- **Communications & Engagement Specialist (No7 Beauty Company) - Maternity Cover circa 12 months**:

- **Communications & Engagement Specialist (Liz Earle) - Maternity Cover circa 12 months**

If beauty, big brands, and creative words are your thing, then this is the role for you. You’ll support the Global Communications & Engagement Manager in the development and delivery of the internal communications and engagement plan for our No7 Beauty Company beauty advisor population.
- You’ll manage key stakeholders, working in close partnership to identify new and innovative ways of talking to our Advisors. You’ll work closely with brand and commercial teams, beauty advisors and field team members to create and deliver innovative communications that inform and inspire colleagues, drive strong brand advocacy and high levels of employee engagement, in equal measure.
- **About the opportunity**
- Own the end-to-end delivery of advisor facing communications for your brand, including day-to-day communications, engagement events, branded TV episodes, digital communication packs (magazines/newsletters), intranet portal and internal social channels. Liaise with external designers and suppliers where required
- Create and design materials that drive brand engagement, excitement and advocacy in our beauty advisors and store colleagues, delivering measurable financial results for the business
- Work closely with UK & ROI stakeholders to develop your understanding of the audience and their needs so that your communications are designed specifically with the end user in mind
- Support the delivery of listening forums, creating two-way engagement between our Advisors/Leaders and support office teams, generating a sense of trust, belief and one team mindset
- Work in partnership with the Talent & Development Specialist to lead the Diversity, Equity & Inclusion Advisory Board, giving our advisors a platform to share their voice and to ensure that everything we do as a team has DE&I at the heart
- Ensure consistency of tone of voice and visual identity for the brand in all internal communications. Your voice will be an important one in our team when it comes to exploring and developing new and different approaches to communicating with and engaging colleagues

**About you**
- You have experience within a similar role in Internal Communications
- You’re a fantastic communicator with strong written and verbal communication skills, able to put yourself in the shoes of your audience
- You have a keen eye and exceptional attention to detail with a love for proof-reading and finding ways to improve your communications
- You’re a great networker, able to build rapport with stakeholders and nurture good working relationships
- You’re able to keep a cool head and juggle multiple projects and stakeholders while meeting tight deadlines
- You have some experience of designing, coordinating and delivering events
- You have experience of working within a leading brand - specifically in relation to tone of voice and brand visual identity
- You’re passionate about all things beauty - an interest in cosmetics or skincare is a must in this role

**Benefits**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to a range of learning and development resources and programmes
- Excellent onsite facilities including: staff shop, opticians, gym, coffee shops, cafeteria, outdoor seating spaces, dry cleaning service and excellent travel links including on campus bus stops

**Why No7 Beauty Company**

No7 Beauty Company is the new face of beauty and creates the best in beauty for everyone.
- We bring a collection of trusted, affordable beauty brands for every skin type, ethnicity, age, and texture. We’re proud of our stand-out port



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