Team Leader

4 weeks ago


Evesham, United Kingdom Mitie Full time

Team Leader role, 45.5hrs a week Monday to Friday managing 4 staff who do 4 on 4 off shift patterns cleaning public toilet blocks in and around the Worcester area.

These are award winning toilet blocks and although there are a minority of unwelcome users our aim is to help give the general public a good experience when using the facilities.

Role includes driving a electric van so full driving license is a must have, you will also be responsible for drawing up the Rota's on a weekly basis, managing holidays and absences, covering when needed, doing stores orders for stock and doing daily, weekly checks and Audits using a work tablet.

We need a can do attitude and someone who is willing to be a positive influence to bring the best out of their team.

**Job Overview**

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

**Main Duties**
- To undertake successfully all training required to deliver the cleaning role.
- Individuals will be required to work within a team and can work under their own initiative.
- Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
- Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLA's, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
- Ensure that the service is delivered effectively and efficiently to a high standard.
- To ensure all equipment is kept clean, well maintained and is a safe working order.
- To have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
- To have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
- To build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.

**What we are looking for**
- Cleaning experience is preferred however training can be provided.
- Reliable and hardworking with a professional attitude.
- Ability to work to a schedule and as part of a team.
- Capable of working to their own initiative where appropriate.
- Be open and honest.
- Be self-driven and determined.
- Strive for continuous improvements in service delivery.


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