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Process Supervisor

6 months ago

Birmingham, United Kingdom DHL Parcel UK Full time

**We deliver your parcels in the UK and to 160 Countries Worldwide.**

Position: Process Supervisor
Shift: Nights (45 hours)
Location: Spitfire Road, Birmingham

**Why choose DHL Parcel?**

As well as competitive pay rates, once you have completed your probation you will be entitled to an award-winning range of benefits to improve your wellbeing both at work and at home, including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more:

- Physical Health - A free confidential 24/7 GP Service, Gym discounts, Cycle to work scheme
- Financial Health - Enhanced Pension scheme, affordable loans, free mortgage advice and hundreds of retail/lifestyle discounts
- Emotional Health - A free mental health app, 24/7 employee support service for you and your family with access to free counselling
- Social Health - Volunteering, mentoring and fund-raising opportunities

**About the role.**

We are looking for a Process Supervisor, this is a key supervisory role within the National Hub reporting directly to the Process Manager. You will have the ability to work and manage the operation through your own team of warehouse operatives and have the flexibility to cover all areas within the hub operation.

This role will ensure the safe and efficient throughput of traffic within the various sortation areas of the National Hub operation in accordance with the individual work area requirements. You will promote an engaging working culture with high priority given to work place safety and operational efficiency.

This position will be 45 hours per week across five shifts.

**Key accountabilities and responsibilities will include the following**:

- To ensure the effective deployment of all operational resource in accordance with the work area requirements and maintain records and accountability of staff including any agency deployed
- To ensure all team members receive training and development to encourage a coaching and feedback culture.
- To ensure all pre and post shift equipment checks are completed and reported in accordance with the work area requirements.
- To ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
- Take initiative and make decisions that are right for colleagues, customers and the operation.

**What are the requirements?**
- Minimum of 1 year working in a comparable or acting supervisory role.
- Experience of managing large teams (20+)

**What about career development?**

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL Parcel.

**Our approach to Diversity and Inclusion**

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.