Current jobs related to Customer Complaints Call Handler - Plymouth - Pertemps Network Group

  • Customer Complaints Call Handler

    4 months ago

    Plymouth, United Kingdom Pertemps Bond Full time

    Complaints Call Handler for Royal MailIntroduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call centres...

  • Customer Complaints Handler

    1 month ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    1 month ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    1 month ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10 Introduction: Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    4 weeks ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    3 weeks ago

    Plymouth, United Kingdom Pertemps Plymouth Commercial Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    3 weeks ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    1 month ago

    Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler for Royal Mail x10 Introduction: Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    1 month ago

    Plymouth, United Kingdom Pertemps Bond Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Complaints Handler

    3 weeks ago

    Plymouth, Devon, United Kingdom Pertemps Full time

    Complaints Call Handler for Royal Mail x10Introduction:Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call...

  • Customer Service Representative

    4 hours ago

    Plymouth, Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler OpportunityWe are seeking an experienced Complaints Call Handler to join our team at Meriden Media. As a key member of our customer service team, you will be responsible for delivering exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 hours ago

    Plymouth, Plymouth, United Kingdom Meriden Media Full time

    Complaints Call Handler OpportunityWe are seeking an experienced Complaints Call Handler to join our team at Meriden Media. As a key member of our customer service team, you will be responsible for delivering exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.Key Responsibilities:Respond to customer...

  • Patient Advisor

    3 months ago

    Plymouth, United Kingdom Beacon Medical Group Full time

    An exciting opportunity has arisen for an experienced call handler to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time. Your role as a call handler will be varied and good communication with patients and colleagues will be key. The...

  • Customer Service Representative

    1 week ago

    Plymouth, Plymouth, United Kingdom Pertemps Bond Full time

    {"title": "Customer Complaints Handler", "description": "Pertemps Bond Presents an Exciting OpportunityWe are seeking experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call centres or complaints handling, this role could be...

  • Customer Service Representative

    1 week ago

    Plymouth, Plymouth, United Kingdom Pertemps Bond Full time

    {"title": "Customer Complaints Handler", "description": "Pertemps Bond Presents an Exciting OpportunityWe are seeking experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call centres or complaints handling, this role could be...

  • Customer Service Representative

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Pertemps Bond Full time

    Pertemps Bond: Complaints Call Handler OpportunityWe are seeking an experienced Complaints Call Handler to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for delivering exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.Key Responsibilities:Respond...

  • Customer Service Representative

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Pertemps Bond Full time

    Pertemps Bond: Complaints Call Handler OpportunityWe are seeking an experienced Complaints Call Handler to join our team at Pertemps Bond. As a key member of our customer service team, you will be responsible for delivering exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.Key Responsibilities:Respond...

  • Customer Service Representative

    7 days ago

    Plymouth, Plymouth, United Kingdom Meriden Media Full time

    Meriden Media presents an exciting opportunity to join the esteemed Royal Mail team in a Complaints Call Handler role. We are searching for experienced professionals to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. Key Responsibilities: Address customer complaints and concerns in a timely...

  • Customer Service Representative

    7 days ago

    Plymouth, Plymouth, United Kingdom Meriden Media Full time

    Meriden Media presents an exciting opportunity to join the esteemed Royal Mail team in a Complaints Call Handler role. We are searching for experienced professionals to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. Key Responsibilities: Address customer complaints and concerns in a timely...

  • Customer Service Representative

    7 days ago

    Plymouth, Plymouth, United Kingdom Meriden Media Full time

    Job OverviewWe are seeking a skilled Complaints Call Handler to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.Key ResponsibilitiesAddress customer complaints and concerns in a professional and courteous mannerResolve issues and find solutions to customer problemsProvide excellent customer...

Customer Complaints Call Handler

4 months ago

Plymouth, United Kingdom Pertemps Network Group Full time

**Customer Complaints Call Handler**:

- 371109738**£11.77 Per Hour**
- Full Time**Temporary**

**Plymouth, Devon**

**Customer Service And Call Centre**

**Job Description**:

- Complaints Call Handler for Royal Mail
- Introduction:

- Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth. We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone. If you have a background in call centres or complaints handling, this role could be the perfect fit for you.**Responsibilities**:
- Respond to a high volume of customer queries and complaints in a call centre environment, adhering to specified call handling times.- Professionally resolve customer inquiries and complaints. You will receive comprehensive two-week training program and ongoing support and coaching.- Utilise multiple computer systems for updating customer records, parcel tracking, information retrieval, and call detail recording.- Meet individual call quality and volume Key Performance Indicators (KPIs) while supporting team members in achieving company objectives.Start Date: Monday, 15th April - Temporary (12 weeks)
- Working Hours:
- 37.5 hours per week (Monday to Friday: 08:00 - 18:30 / Saturday: 08:00 - 15:00)- Shift patterns will vary throughout the week, with 4 weeks' notice provided.- Competitive hourly rate: £11.77 per hour- Convenient on-site parking and accessible by a popular bus route**Requirements**:
Previous call centre experience is advantageous.- Excellent IT skills with proven experience of using multiple systemsJoin us in delivering exceptional customer service and making a difference in the parcel delivery industry
- Register your interest by clicking 'APPLY' now**Royal Mail**:
**Pertemps**:
**Jo Gardner** 01752 601116
Division 371**Pertemps Plymouth**
- 4th Floor
- Cobourg House
- 32 Mayflower St
- Plymouth
- Devon
- PL1 1QX
- 01752601116