Home Improvements Repairs and Adaptions Surveyor

2 weeks ago


Bristol, United Kingdom WE Care Home Improvements Full time

**About the role**

We are commissioned by Bristol City Council and BANES Local Authority to deliver a Home Improvement Agency service to older, disabled, vulnerable, self
- funding and low-income people in Bristol and B&NES. To deliver upon the quality and volume requirements in this contract we are looking to appoint a Project Manager with a Surveying background and HNC/HND qualifications in Building and Construction, or equivalent.

In the role you will consult with and support our older, vulnerable, and disabled customers regarding repairs and improvements to their homes and prepare schedules of work and specifications as required, taking into account their individual resources, needs and wishes. Good judgement, a can-do approach, and an empathetic manner with vulnerable clients is as important as the surveying skills you will bring.

You will receive support, coaching and training to help you succeed as a member of the WECHI team and you will coach and support others to help them enjoy their roles and make WECHI successful.

**Key Functions**
- To survey domestic properties and identify repairs, maintenance, and adaptation requirements in the homes of older, vulnerable, and disabled customers and advise upon appropriate remedial work and likely costs.
- To consult with customers regarding repairs, improvements and adaptations to their homes and prepare schedules of work and specifications, as required, taking into account their individual resources, needs and wishes and financial, legal, environmental/sustainability, building regulation and restoration matters.
- To obtain quotations for work, evaluate these quotations and advise the customer so that they may choose appropriate solutions to their needs.
- To monitor the work of contractors through to final completion, ensure that work is carried out to a high standard and that any defects are rectified to the customers satisfaction.
- To liaise with Local Authority surveyors, building inspectors, independent surveyors, builders, tradespeople and establish good working relationships.
- To act as the project and contracts manager planning and overseeing building work using the appropriate form of building contract.
- To give professional advice on factors affecting existing buildings such as building defects, alterations, renovations, and extensions, as well as on the design and construction.
- Working alongside local planning bodies, clients, construction workers and other professionals to ensure projects meet the relevant safety, sustainability, and preservation standards.
- To ensure that H&S requirements under CDM are complied with.

**Accountabilities**

Provide an efficient and effective service to clients, professionals, and colleagues.

**Organisational**

Hold our purpose, _**support older/disabled/vulnerable people to remain living comfortably and independently in their own homes for as long as they choose**_, at the heart of everything you do.

Show a keenness to learn about how we work as an organisation and commit to our values. For example:
How we work
- We don’t have managers as we are accountable to our purpose and our team
- We all have the right to make decisions as long as we take advice from anyone who is impacted by the decision
- We strive to make organisational information available to all
- We talk to one another as adult to adult, are open, honest, and respectful
- We celebrate success, we don’t fear failure and we learn from mistakes
- We aim to test and learn rather than plan and predict
- We strive to understand and support rather than judge and blame
- We are on a journey; we are resilient, and we don’t expect to always get everything right the first time.

In addition, we ask all colleagues to:

- Provide effective representation of the organisation, it’s activities and ethos.
- Maintain confidentiality.
- Attend relevant training courses.
- Ensure that WECHI’s Equality and Diversity Policy is followed and promoted.
- Ensure all Health & Safety requirements are strictly adhered to.
- Understand and work in line with WECHI’s self-organising culture
- Undertake tasks as might be reasonably required.

**Person Specification**

**Essential**
- HND / HNC in construction or equivalent
- Experience of successfully delivering domestic residential projects requiring, building regulation, planning and other permissions and in accordance with CDM requirements.
- Skilled in diagnosis of building defects, preparation of schedules of remedial work and project management to completion
- A commitment to and passion for the purpose and values of We Care Home Improvements. Excellent Interpersonal and communication skills, both written and oral
- Excellent project and time management skills
- Analytically minded, with strong problem-solving skills
- Commercially astute
- A team player with a caring approach and a commitment to supporting continuous improvement
- A full driving licence and ability to travel across our region.

**Des



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