Public Access Officers

2 weeks ago


London, United Kingdom Metropolitan Police Full time

**Job Title - Public access Officers**

**Salary - £28,511- £30,504 + £1,721 location allowance and an additional shift allowance which vary by location.**

**The Role**

As a Public Access Officer, you’ll be at the forefront of our efforts to be the most trusted police service in the world. You’ll be serving London directly by dealing with enquiries at the front counter of your police station, supporting victims of crime and promoting local meetings to assist your local community.

It’s a varied role with many interesting aspects: one day you might be assisting a victim of crime; the next, you may be taking victim statements for minor crime reports or missing persons and aiming to achieve the best outcomes in the pursuit of justice. Ultimately, you’ll be helping both the public and our officers whenever you can from our front desk.

**The Person**

To be successful as a Public Access Officer, we’ll need you to build trust with your station’s local community. Full training will be provided and we don’t ask for any specific qualifications - we’ll need you to be open, friendly and comfortable with interacting with the public and assisting with their enquiries.
- You’ll be a great communicator, able to express yourself well both in person and on paper.
- You’ll have some experience of working with customers or the public from a previous role.
- You’ll have a great attention to detail and be comfortable dealing with paper and computer-based admin.
- You’ll be someone who’s keen to learn and expand their current skillset by attending our Emergency Life Support training and other Officer Safety courses.
- You’ll be comfortable using police computer systems (full training will be provided).
- You’ll act with integrity, honesty and responsibility and uphold what matters most to Londoners.

**Physical fitness and Mobility requirements**:
Given the nature of the role, all applicants must have the right level of physical fitness and mobility. We don’t expect you to be of Olympic athlete standard but will expect all of our Public Access Officers to successfully complete our mandatory training, which will include a two day Public and Personal Safety Foundation Course and two days of Emergency Life Support (ELS) training.
- A low intensity warm up that includes light jogging and side stepping.
- Physical capability to perform CPR, place someone in the recovery position and break away if someone was to grab you. There will be an initial training course and there is a contractual obligation to pass this initial course but we’re a very supportive organisation and you will be given all the support you need to succeed.

**Available Locations: (If successful, we will endeavour to offer you your top choices)**
- **AS - Central South Command Unit**:

- **AW - Central West Command Unit**:

- **CE - Central East Command Unit**:

- **CN - Central North Command Unit**:

- **EA - East Area Command Unit**:

- **NA - North Area Command Unit**:

- **NE - North East Command Unit**:

- **NW - North West Command Unit**:

- **SE - South East Command Unit**:

- **SN - South Area Command Unit**:

- **SW - South West Command Unit**:

- **WA - West Area Command Unit**

To start your journey, press the ‘Apply’ button now.

**We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.**

**As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.**

**Job Types**: Full-time, Permanent

**Salary**: £28,511.00-£30,504.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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