Logistics Operations Executive

4 weeks ago

Luton, United Kingdom GBA Services Full time

**JOB TITLE** Logistics Operations Executive

**LOCATION** Luton Airport

**SALARY** £25,000-£32,000 per annum

**HOURS** Night**s: 4 on / 4 off 12 hour shifts 7pm-7am**

GBA Services has been delivering logistics solutions since 1987 and are a leading family-owned logistics company. We target the top end of the logistics value-chain and our passion is to solve our customers logistics problems. We are in the top 50 Logistics Companies in the UK with annual turnover in excess of £75m. With a base in 5 European countries and a growing presence in mainland Europe we are looking for a Customs Brokerage Executive to support our Global Solutions Team.

This is a key appointment, and the incoming individual must be able to demonstrate extremely high levels of attention to detail and be the right fit in terms of chemistry, character and outlook. Culture fit is vital to this role, and we are **looking for people who share our GBA Values.** In a recent employee engagement survey, when asked “what is it like at GBA?” the top three responses were “Challenging”, “Interesting” and “Friendly”.

**The Role**:

- Working within a team coordinating and ensuring all customer requirements (Collections / Deliveries) are completed within agreed timescales.
- Processing telephone/electronic bookings accurately and dealing with customer request through to full resolution.
- Being proactive when monitoring delivery jobs to POD and completion - clear communication to Customers and staff of any issues including accturate and informative handovers.
- Strong communications skills, written and verbal.
- Proactive mindset with a can-do attitude when monitoring customer jobs to ensure adequate resources, fleet or staff are available to meet customer needs
- Effect the management of day-to-dayRoad, Sea and Air Freight operations.
- Complete Customs formalities including processing export and import declarations.

**The Person**:

- Previous freight forwarding or logistics experience.
- The ability to prioritise and organise own workload to tight deadlines.
- Computer literate with an eye for detail
- Ability to work autonomously as well as working alongside all other members of staff.
- Excellent customer service skills

This is an exciting and challenging role and you will need to be able to multitask, prioritise your own workload and communicate in a professional way. We use a range of Microsoft products throughout the business, so a good working knowledge is required.

**What we can offer**
- Long term career with a stable market leader
- Uniform
- Holiday loyalty scheme
- Company Health Care Scheme
- Company Sick Pay

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