Head of Quality Assurance
4 months ago
BDS are currently recruiting for a Head of Quality Assurance and Service Improvement.
**Overall Purpose**:
Lead Care and Support’s overall approach to quality assurance, managing a clear and effective quality assurance framework to ensure our services meet regulatory requirements and achieve the highest possible standards of care and support.
Working Hours are Monday to Friday 8am to 5pm
Salary £65.228 - £83.829 per annum
**Key Responsibilities**:
Lead and advise on Compliance matters in registered care services and support services.
Ensure that the quality assurance framework has clarity of outcomes so that managers and executive team members have the information they need to ensure that services are being planned and performance managed effectively.
Lead regular individual service reviews to check that standards are being upheld against regulated standards and produce improvement action plans where necessary.
Work closely with the operational team to ensure data is collated from a range of sources effectively to improve quality and performance of service provision.
Keep up to date with research and changes in relevant legislation, guidance, regulation or practice standards to inform best practice and best use of resources.
**Essential**:
An in-depth knowledge of the national agenda and current policy and regulatory issues in the housing, care and support sector.
Experience in developing and managing quality assurance systems.
Ability to assess and manage risk.
Good leadership and motivational skills.
Highly developed oral and written, communication and presentation skills.
Ability to influence and negotiate effectively at all levels, including senior management & Board members.
Ability to think laterally and develop creative and innovative solutions.
A confident and effective decision maker.
Able to work under pressure and scrutiny and deliver results to tight deadlines whilst demonstrating high standards of personal resilience and integrity.
Excellent project management skills.
A strong commitment to high quality customer service and employee relations.
**Essential**:
Educated to Level 6 (degree level or equivalent) and/or appropriate professional qualification.
Driving Licence Required
Mobile working required
Some evening and weekend working required
Full job spec available on request
Please send your CV for immediate consideration or call Kirsty for further information.
**Job Types**: Full-time, Temporary contract
Contract length: 5 months
Pay: £35.84-£46.06 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Bristol
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