Senior Technical Support Engineer

1 month ago


Gateshead, United Kingdom Reed Full time

A **leading organisation **specialising in providing **high quality services** are looking for a Senior IT Support Engineer**.**

**Responsibilities include**:

- Resolving incidents and issues directly from customers and escalation from 1st Line teams
- Executing client server changes accurately and effectively
- Adhering and responding to agreed SLAs
- Administer routine server tasks and respond to alerts
- Assisting with customer project work where necessary
- Taking ownership of customer issues
- Occasional travel to client sites

**Essential Skills and Experience Required**
- Experience working in a similar role
- Strong understanding of Microsoft OS/Office 365/Exchange/Active Directory/Group Policy
- Strong understanding of Windows Server
- Experience working with virtualised servers/VMware/HyperV
- Experience working with Networking Technologies
- Ability to work in a proactive way in a fast-paced environment
- Excellent written and communication skills
- Understanding of ITIL processes
- Full UK Driving License

**Benefits include and are not limited to**:

- Regular training and progression opportunities
- Hybrid working options
- Cycle to work scheme
- Private medical cover
- Pension scheme


  • Mechanical Engineer

    2 months ago


    Gateshead, Tyne and Wear, United Kingdom The Engineer Full time

    Job Type: Full-Time, Permanent. Starting from £35,000 Per Annum, Depending on Experience. The company’s’ Mechanical Engineers are responsible for technical project delivery of hydraulic systems. Their duties are to design, plan and deliver projects to meet customer needs. The scope of the engineering builds may include...


  • Gateshead, United Kingdom NRG PLC Full time

    A well-established Northeast based MSP are looking to welcome an experienced technical support Engineer to work with a plethora of well-known brands from the Newcastle office. The role will involve supporting external clients by delivering 2nd, 3rd line technical support working closely with multiple internal IT teams to resolve Network, firewall and...

  • Mechanical Engineer

    2 weeks ago


    Gateshead, Tyne and Wear, United Kingdom The Engineer Full time

    Job Type: Full-Time, Permanent. Location: Gateshead. Salary: Starting from £35,000 Per Annum, Depending on Experience. About the Role: The company’s’ Mechanical Engineers are responsible for technical project delivery of hydraulic systems. Their duties are to design, plan and deliver projects to meet...


  • Gateshead, United Kingdom Creative Support Full time

    Looking to progress in your social care career? We are recruiting a Senior Support Worker for our supported living and outreach service in Gateshead which provides person centred support to adults with learning disabilities, mental health and some of whom have autism spectrum conditions and complex needs. We are looking for an experienced carer to help lead...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:nHours:Monday - Friday, 8:00 AM - 4:30 PM, onsite.nSalary:£26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Is this the role you are looking for If so read on for more details, and make sure to apply...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Is this the role you are looking for If so read on for more details, and make sure to apply...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary: £26,000 up to £28,000...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Central Employment Full time

    Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.Role Details:Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite.Salary: £26,000 up to £28,000 upon...


  • Gateshead, United Kingdom Concept Resourcing Full time

    **2nd/3rd line Technical Support Engineer** **Circa £35,000 plus benefits** **Hybrid Working** **Gateshead, Tyne and Wear (Commutable from Newcastle, Sunderland, Longbenton, Hexham,)** A 2nd/3rd line Technical Support Engineer is needed to join this fantastic team that is trusted to deliver by leading UK brands. As 2nd /3rd line Technical Support...

  • Technical M&E Manager

    2 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E Manager Tyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday Package Are you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services? This...

  • Technical M&E Manager

    2 weeks ago


    Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role £50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...


  • Gateshead, United Kingdom Rise Technical Recruitment Full time

    Technical M&E ManagerTyne and Wear - Hybrid Role£50,000 + Progression + Training + Help Toward Chartership + Sociable Company + Pension + Great Holiday PackageAre you looking for an opportunity to join a company that offers progression and focuses on sustainability? Do you have a degree in Mechanical/Electrical Engineering or Building Services?This company...


  • Gateshead, United Kingdom CareerBliss Full time

    Role: Senior / Principal Electrical Engineer / Systems EngineerLocation: GatesheadRole Type: Permanent Salary: £40k - £55k depending on experienceThe Role:The Senior / Principal Engineer at with our client is the lead on all technical and engineering matters, overseeing design, development, delivery, and in-service support across a range of systems,...


  • Gateshead, United Kingdom ARTEMIS SUPPORT LTD Full time

    Are you looking for a new challenge and opportunity as either a current Senior or as an experienced Residential Support Worker looking for progression? We are recruiting an experienced, resilient, and motivated individual with a passion to help and support children and young people aged from 10-18 years to achieve their true potential in life. We have a...