Receptionist

3 months ago

York, United Kingdom Stage One Creative Services Full time

You may not have heard of Stage One, but we can guarantee you will have seen our work. From the set of the TV show The Voice, to the Mercury Music Prize stage and even the 2012 Olympic Cauldron we produce work that is seen all over the world. We are a creative construction and manufacturing company and are responsible for delivering some of the most iconic projects in recent times. We are a multi-disciplined manufacturing facility spread over 12,000Sqm of estate with four manufacturing and storage facilities, engineering, fabrication, woodwork, finishing and a specialist manufacturing facility.

Working in the office in Tockwith, on the outskirts of York, this role will be fast paced and involve interacting with all departments across the business as well as welcoming visitors and clients, providing general business administration and answering incoming calls. We encourage our teams to engage with our ambitious plans, making this role an opportunity to make a real impact at Stage One.

**Receptionist Role**

The is a fast-paced role that will involve working as the first point of contact for visitors to the Company. They will play a key part in providing a warm and welcoming atmosphere, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible.

General office management will also be a large part of the role as they will be responsible for stock replenishment of office consumables, diary management and ownership of the meeting rooms.

**Key Responsibilities**
- Providing a highly professional reception service, meeting and greeting all visitors and clients in a courteous professional manner, ensuring all visitors follow signing in and out procedures.
- Responsible for call handling, field cold callers and ensure all visitors have appointments, taking all sales and general enquiries and ensuring the appropriate people are aware of the messages.
- Responsible for the reception areas being tidy, dealing with deliveries immediately and preparing meeting rooms for client visits / meetings. Meeting rooms are to be tidy and fully stocked at all times including catering, crockery and stationery.
- Ensuring client visits run smoothly from arrival and that the client experience standard is met, managing the booking of meeting rooms, ensuring lunch is provided when required, taxis are booked when required and the meeting room is cleared efficiently.
- Uphold a strict level of confidentiality.
- Develop and sustain a level of professionalism among staff and clients.
- Be the main point of call in the office for general enquiries.
- Responsible for stock replenishment of office consumables.
- Raising purchase orders and following GIA procedures.
- Arranging couriers for collections / deliveries and dealing with all deliveries immediately and distributing the daily post.
- General administration support for other areas of the business including sales and projects.
- Assist in organising social events.

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: Up to £10,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

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