Retail Assistant

4 weeks ago


RossonWye, United Kingdom Cole & Yates Recruitment Ltd Full time

We are recruiting for a Retail Assistant on behalf of a Ross-on-Wye based company that specialise in made to measure curtains, blinds and shutters.

The Retail Assistant will be working a 16 hour working week which will be split over three days (Monday & Friday 10am to 4pm and Saturday 10am to 2pm) will pay £11,450.40 per year, comes with 18 days holiday, full initial and ongoing product and sales approach training.

As the Retail Assistant you will be part of the team delivering a friendly, professional and attentive customer experience from initial enquiry through to final installation.

**This will include**:

- Being the first point of contact for customers, suppliers and deliveries.
- Gaining an understanding of what customers are looking for in terms of product, design, aesthetic etc.,
- Providing advice and product recommendations based on needs.
- Demonstrating (with training) a good understanding of window coverings, their suitabilities, constraints and practicalities.
- Gaining an excellent working knowledge of all existing suppliers including their full product range and fabric collections and other potential suppliers within the sector.
- Booking and managing the measuring and installation appointments.
- General admin duties including preparing and organising work sheets, client and supplier correspondence, filing, shredding etc.,

**To be considered, you will need to demonstrate**:

- Previous customer service / retail experience in a fast paced and detail orientated business or have worked in a solution based sales role i.e. selling new build properties.
- Excellent communication and presentation skills with the ability to build a rapport with customers.
- Excellent administration, organisational, problem solving and prioritising skills.

On offer is a 16 hour working week which will be split over three days (Monday & Friday 10am to 4pm and Saturday 10am to 2pm) which will pay £11,450.40 per year. This role comes with 18 days holiday, full product and sales approach training and development.

**Job Types**: Part-time, Permanent

**Salary**: £11,450.40 per year

Expected hours: 16 per week

**Benefits**:

- Company pension

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person


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