Internal - Business Support Assistant Level 3

2 months ago

Monmouthshire, United Kingdom Blaenau Gwent County Borough Council Full time

An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual able to rise to the challenges of a busy support service. Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders.

Principal accountabilities for this role include:

- Arranging and attending relevant meetings and disciplinary panels via TEAMs and Face-to-Face to take notes/ detailed minutes.
- Production of agendas and collation of agenda items for relevant meetings.
- Distribution of actions/ minutes to attendees and other relevant officers/ external professionals in a timely manner;
- Formatting self-service documents i.e. presentations and reports;
- Dealing with basic service requests and queries from members of the public, elected members and external organisations and redirecting them, if necessary;
- Processing of incoming and outgoing mail, via electronic and manual systems;
- Scanning and filing documents using the Council’s EDM system;
- Booking appointments for individual services to support their business needs;
- Typing routine documents and correspondence that do not form part of the service model;
- Raising orders and processing invoices via the Council’s E-Purchasing system;
- Updating spreadsheets and databases via data entry;
- To provide reception cover as required across the agile working hubs within the borough,

Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.

If you require more specific information on the roles, please contact Judith Cosgrove on: 01495 355002.

Thorough pre-employment screening is undertaken during the recruitment process.

Closing Date: 8th June 2023 - 12 midnight

Interview Date: 16th June 2023

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