Security Supervisor

4 weeks ago

London, United Kingdom Mercury Security Management Ltd Full time

Mercury Security & Facilities Management (MSFM) are one of the largest independently owned security & facilities companies in the UK and Ireland, providing services since 2001.

Our clients range from multi-national blue-chip corporations to local small and medium sized businesses. Our head office is based in Lisburn, Northern Ireland and we have offices in Dublin, Limerick, London, Manchester and Edinburgh. Over the past 22 years we have developed the experience, the expertise and the team to deliver bespoke, cost-effective security and FM solutions that will meet your unique business needs. Our ARC has been in existence since 2007.

Our workforce consists of hundreds of highly skilled staff across the UK and Ireland and all are continuously trained by our in-house training team, ensuring every client receives the highest quality level of technical skill and customer service experience possible.

What you can expect from us
- To select, recruit & retain quality employees
- To be focused on performance with a good level of supervision
- To be concerned about our people and say thank you for a job well done
- To recognise and value our employees and their contribution
- To develop our employees with the best knowledge and training available
- To be directly engaged with employees and involved in the issues
- To be shown respect
- To get the simple things right and consistent
- To be contactable

We have exciting opportunities for experienced Control Room Operators and Security Officers to join our well established team in the Greater London area;
**Job Description Security Officer and Controller**

The role of the Security Officer / Controller is a dual role spending time in the Security Control Room monitoring CCTV and Mall Patrols.

You are Required to work Shift Patterns consisting of Days, Nights and Weekends, between 8- and 12-hour Shifts.

**Duties to include but not limited to**:

- Monitoring CCTV Systems
- Access Control Management to all Sites
- Site / Mall Patrols
- Opening / Closing of Sites
- Security / Health and Safety Checks and Reporting
- Fire and Intruder Alarm Monitoring
- Key Control
- Assisting Retailers in the Mall Area
- Answering phones when require

**Key Responsibilities**:

- To work the hours and shifts in accordance with conditions of employment.
- To monitor CCTV images of the Centre as instructed by Centre Management, Security Manager or Operations Manager.
- To carry out duties in accordance with instructions issued by Centre Management. Note: Some cleaning may be required.
- To comply fully with the Health & Safe ty Policy for the centre.
- To ensure that the requirements of the Fire regulations are strictly complied with.
- To assist with the implementation of the Centre’s Emergency Plan and Evacuation Strategy in the event of an emergency.
- To ensure that the Rules & Regulations of the Centre are complied with at all times.
- Ensure that all incidents are recorded in Incident Log.
- Ensure that contractors arriving on site adhere fully to the centre procedures for contractor management.
- Ensure that the centre is a safe and pleasant environment.
- Assist with enquiries from tenants and members the public when requested.
- To be aware of and abide by all rules, terms and conditions of the company.
- To undertake other duties i.e. helping the cleaning team by litter picking where possible
- To Comply with procedures as set out in the Site Assignment Instructions.
- In order to comply with the Security Industry Act 2001, officers must hold an CCTV SIA Public Space Surveillance Licence and where necessary a valid SIA Security Licence.

Mercury Security & Facilities Management is an equal opportunity employer. We embrace diversity and equal opportunity in a serious way. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected under state, or local law in our areas of business operations. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

**Salary**: £12.85 per hour

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- N10PS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- security: 1 year (preferred)

Licence/Certification:

- DS & CCTV Licence (required)

Work Location: One location

Reference ID: Angel SV

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