Senior Waitperson

**Senior Waitperson**

**Position Scope**

To ensure the achievement of departmental and the Resorts strategic goals, assist in the service delivery of a quality food & beverage product to customers. To be able to run a venue station without supervision, to assist in the development of food & beverage products, services and training across the Resort. To assist in the smooth running and occasional supervision of multiple stations. To action guests’ requests, to recommend menu items to enhance the guest's experience and to resolve and guests’ problems.

**Essential Functions**
- To project a pleasant and positive professional image to all contacts at all times
- Allocate tasks to the team to ensure all duties carried out thoroughly and on time
- Accurate and timely delivery of orders to guests
- Coach junior team members and train new team members
- Ensure smooth running of your station & supervisor junior members of the team during service
- Provide excellent luxury service to all guests

**Position Requirements**
- Must be eligible to work in the UK.
- Must be able to communicate comfortably in both, written and spoken English.
- Previous experience in a similar 5 star restaurant environment is essential.
- Previous experience in a supervisory role is highly desirable.
- Previous experience working across different outlets and/or service styles is desire.

**Benefits include**
- Subsidised staff accommodation (if required).
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme - offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.

INDFOH