Enrolment Administrator

3 weeks ago

Bradford, United Kingdom Bradford College Full time

**Enrolment Administrator**

An exciting opportunity has arisen to join our well-established Student Recruitment & External Relations Department on a temporary, hourly paid basis.

Full training will be given to the successful applicants, with ongoing mentoring from an experienced manager.

This role is ideal for someone with experience in administration with keen attention to detail has an ability to act authentically with different people and situations by remaining positive and showing understanding and empathy. They should live the Bradford College values and place students at the “heart” of everything they do.

Applicants should be available on the following dates (various shifts):

- 24th August
- 1st September

Applicants may also have the opportunity to continue with some enrolment work between the following dates, dependent on need:

- 2nd September
- 30th September

Responsibilities include:

- Support the student enrolment process, the dispatch of enrolment information and other priority administration tasks
- Responsible for verifying documentation, which could include academic qualifications and DBS checks
- Input and record all enrolments in line with service level agreements to deliver a responsive, supportive and customer led service
- Use College based systems (EBS) and processes to input, record and track enrolments
- Support the Contact Centre/Student Service Teams(inbound /outbound calls) and act as an overflow in peak times/holidays/ sickness etc.
- Provide high standards of customer service and first class administration

**For the full job description and person specification, **please**

Education & Training
- GCSE Maths 4-9 (Grade C or above)
- GCSE English 4-9 (Grade C or above)

Experience
- Working in a customer service environment
- Experience of data entry and administration tasks

**Bradford College**

At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.

Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. From undergraduate, postgraduate and professional qualifications to distance learning and short community courses.

Our aim is to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference to the lives of everyone at Bradford College.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service.

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