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Lead Integrator
4 months ago
End Date
Wednesday 03 April 2024
Salary Range
£0 - £0
Agile Working Options
Hybrid Working
Job Description Summary
**Job Description**:
JOB TITLE: Lead Integrator
SALARY: £73,262 - £86,190
LOCATION(S): Edinburgh or Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Edinburgh or Leeds hub.
About this opportunity
Colleague Lab sits at the intersection of colleague and customer experiences across IP&I. We’re on a values led mission to reimagine the way our customers interact with us, and the tools and experiences our colleagues are empowered with when helping them. By reducing failure demand, increasing self-service and automating processes, through technology, systems design, AI, and human centred design, our Lab works cross-channel across IP&I to make change happen, at pace.
What are we looking for from you?
The purpose of the role is to coordinate dependencies between the platform and other parties external to the platform, such as other platforms, Group Executive Functions, and 3rd parties, this may include coordinating complex and high-risk implementations. The Lead Integrator sits at Platform-level and covers both business and technology change.
Key responsibilities for the role:
- Establish pivotal integration points across Labs/Platforms and effectively communicates these integration points to relevant stakeholders. Developing the sequence for integration related tasks in collaboration with Lab Leadership and aligned to the Lab backlog.- You’ll catalogue and manage dependencies between other teams, working with stakeholders to ensure interlock, enabling the platform to deliver at pace. You’ll identify blockers to delivery and, where possible, mitigate/resolve, escalating to product owner(s)/platform leadership where required.- By managing suppliers (3rd Party), you’ll provide oversight and manage underperformance. You’ll manage complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery.- You’ll coordinate the integration process and/or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leading on the SI process, coordinating parties to get the change over the line. You’ll provide expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple programmes.
Skills needed for this role:
- Agile Methodology & Tools - Manage a number of agile teams across the business, delivering high priority or significant change to the Bank. Acting as a servant leader to build a work environment in which colleagues, at all levels, feel respected, appreciated, and valued.- Stakeholder Management - Using personal impact and positioning to build and sustain long-term relationships (including C-suite Executives). Resolving conflict, building consensus and influencing good outcomes.- Planning, Tracking, Reporting & Governance - Communicate regular status updates to key stakeholders while resolving high priority issues affecting delivery. Using experience to tackle critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking responsibility for critical issues while ensuring resolution within agreed timescales.- Leadership & Culture - Applies experience in cultural change initiatives to support various agendas in the Group (e.g., feedback). Understands the main barriers to changing culture and the criticality of leadership agreement.- Coaching & Feedback - Observes and uses active listening and empathy to connect with people, without judging and being self-focused. Uses experience to provide clear, relevant, constructive, solution-focused, positive and motivating advice which is future focused.
Why Lloyds Banking Group
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you’d like reasonable adjustments to be made to the recruitment process, just let us know.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%- An annual performance-related bonus- Share schemes including free shares.- Benefits you can adapt to your lifestyle, such as discounted shopping.- 30 days’ holiday, with bank holidays on top- A range of wellbeing initiatives and generous parental leave
