Medical Sales Representative

5 months ago

London, United Kingdom Jorja Healthcare Group (Living Room Health, Jorja Emerson Centre) Full time

**Medical Sales Representative - Specializing in Advanced Healthcare Treatments**

**About Us**:
Jorja Healthcare Group is a pioneering force in healthcare innovation in the UK, focusing on cutting-edge treatments. Established by renowned experts, we offer self-pay solutions, ensuring affordable access to top-quality healthcare. Our mission is to provide innovative and accessible healthcare, and we are actively seeking enthusiastic individuals to join our expanding team. Jorja Healthcare Group leads the industry in introducing the latest medications and technological advancements in private healthcare, with a diverse portfolio covering areas such as Orthopaedics, Pain Management, Regenerative Treatments, Neurology, Chronic Pain, Mental Health, Addiction, Autism Diagnosis, and ADHD. Our in-house diagnostic services include MRI, genetic testing, sequencing, and ultrasound, supported by an accredited lab offering same-day testing, including full bloodwork.

As a Medical Sales Representative at Jorja Healthcare Group, you will be a vital part of our customer service sales team, focusing on promoting and selling advanced healthcare treatments. Joining a dynamic team in a small call centre, you will handle inbound patient inquiries related to medical treatments, medical cannabis, minor procedures, MRI, surgery, and health checks. Comprehensive training will be provided to empower you for success.

**Responsibilities**:

- Promote and sell advanced healthcare treatments in response to patient inquiries, ensuring informed decision-making.
- Convert patient inquiries into bookings, managing consent, booking confirmation, and invoices effectively.
- Execute daily task lists promptly to meet set timeframes.
- Collaborate with the team to achieve collective sales goals.
- Skilfully handle incoming telephone calls, documenting and directing them effectively.
- Manage allocated administrative tasks as per the schedule.
- Maintain accurate patient records in both digital and manual filing systems.
- Prioritize data protection and patient confidentiality at all times.
- Provide crucial support to the clinical teams.
- Adapt and respond to changing responsibilities and tasks in a fast-paced environment.
- Operate safely in compliance with legislative requirements and clinic policies.

**Who We Are Looking For**:

- At least 1 year of previous telephone sales experience, preferably in the healthcare industry.
- A "can do" attitude and enjoyment of working in a lively and busy sales office.
- A commitment to putting clients' healthcare needs first.
- Team players and excellent communicators, both verbally and in writing.

What You Can Expect From Us:

- Full training and investment in your success.
- A dynamic, positive, and busy work environment.
- Real progression opportunities in a rapidly expanding company.
- A competitive salary, plus commission and incentives after the probation period.

**Qualifications**:
Good standard of education, including English and Maths at GCSE Grade C or above (or equivalent).
NVQ in customer or patient service is desirable.

**Experience**:

- Proven experience in providing effective customer or patient experiences.
- Experience in working in a high-pressure environment.
- Tactful handling of sensitive healthcare-related queries and questions.
- Involvement in service improvements.
- Administrative duties.
- Working with people with diverse healthcare needs.
- Acting on your initiative to deliver a high-quality healthcare experience.

Experience in the private healthcare or hospitality industry is a plus.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £27,000.00-£29,000.00 per year

Expected hours: 37.5 per week

**Benefits**:

- Canteen
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- sales: 1 year (preferred)

Ability to Commute:

- London (required)

Ability to Relocate:

- London: Relocate before starting work (required)

Work Location: In person

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