Front Office Receptionist
6 months ago
Overview:
**Duties**:
- Greet and welcome guests with a professional and friendly demeanour ensuring that they are offered refreshments upon arrival and during meetings
- Direct visitors to the appropriate person in a timely manner
- Answer, screen, and forward incoming phone calls
- Ensure reception, boardroom and kitchen areas are tidy and presentable, ensuring a clean, well-stocked, organised and welcoming environment
- Receive, sort, and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as assisting the team with boardroom bookings and the conference facilities, electronic filing, photocopying, scanning and other ad hoc duties
Qualifications:
- Proven work experience as a Receptionist, Front Office Representative, or client facing role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and MS TEAMS
- Hands-on experience with office equipment (e.g., printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise tasks
Nice-to-have Skills:
- Familiarity with Google Suite for efficient document management
- Data entry skills for maintaining records accurately
- Strong clerical abilities for administrative support
- Phone etiquette for professional communication
This position offers competitive pay based on experience. If you are a detail-oriented individual with strong communication skills and a passion for providing exceptional customer service, we encourage you to apply.
**Job Type**: Part-time
Expected hours: 25 per week
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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