Centre Supervisor
7 months ago
As a Centre Supervisor, you will be responsible for overseeing the daily operations of our centre and ensuring that our team meets performance goals and delivers exceptional customer service. You will carry out English and maths assessments as part of our student enrolment process for which extensive training will be provided.
If you have strong leadership skills, excellent communication abilities, and a passion for providing outstanding customer support, we want to hear from you.
**Responsibilities**:
- Responsible for opening and closing the centre
- Welcoming visitors to the centre and dealing with queries
- Conducting student assessments
- Undertaking reception and admin duties
- Assisting team members with ad-hoc tasks i.e. printing resources
- Keeping an inventory of office supplies
- become a small budget holder
- Have excellent verbal and written communication skills
- Develop and implement strategies to increase productivity and efficiency
- Arrange regular team meetings to communicate goals, updates, and best practices
- Handle escalated customer enquiries or complaints in a professional manner
- Ensure compliance with company policies and procedures
**Qualifications**:
- GCSE or equivalent grade 9 -4
- Proficient in the use of IT packages i.e. Microsoft Word
- Previous experience in a supervisory role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Listed on the DBS register and/ or willing to undergo a DBS register check (Non negotiable)
**Working Hours - Term time only**
Tuesday 3pm to 6pm
Friday 3pm to 7pm (immediate start)
Saturday 10am to 1pm
Additional hours to be mutually agreed
**Job Type**: Part-time
**Salary**: £12.00 per hour
Expected hours: 10 per week
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Every weekend
- Monday to Friday
**Experience**:
- supervisory: 1 year (preferred)
Work Location: In person
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