Operations Supervisor

4 days ago

Hemel Hempstead, United Kingdom Arriva Full time

Arriva UK Bus is looking for Operations Supervisor to join our team in Hemel Hempstead.

Our Operations Supervisors contribute to the effective running of our day-to-day operation, with a continual focus on our improving the experience of colleagues and customers.

**What Arriva can offer you**:
Annual salary of £37,000
Full-time, permanent contract - 40 hours per week
Fantastic career progression
Free bus travel for you and a nominated member of your family
If you don't have a PCV licence, we teach you to drive a bus
Arriva Village - Retail discounts and offers worth up to £1,200 per year
Arriva Wellbeing Service (Mental Health Support & Wellbeing Support)
25 days holiday
Arriva Workplace Pension

**Purpose**:

- Contribute to achieving the site's annual business plan by efficiently managing day-to-day bus services operations, ensuring safety, regulatory compliance, colleague and customer satisfaction.
- Operational responsibility for daily processes and proactive network management, including the effective allocation of driving duties, as well as responding as appropriate to all operational issues that may arise, such as collisions, passenger injuries, diversions and traffic disruption.
- Promote Arriva's values to foster an inclusive workplace reflective of the communities we serve.

**Main Responsibilities**:

- **Health and Safety**: Collaborate to maintain a safe workplace, identify risks, and encourage proactive safety measures.
- **Customer Service**: Respond positively to customer inquiries, manage complaints effectively, and oversee lost property procedures.
- **People Management**: Support a culture of Arriva values, ensure timely briefings for drivers, oversee uniform compliance, and facilitate staff training and development.
- **Quality Assurance**: Manage operational systems, monitor standards, and ensure efficient duty allocation.
- **Financial Oversight**: Record hours accurately, optimize duty allocation, and focus on cost-efficiency.
- **Continual Improvement**: Contribute to daily KPI tracking, share best practices, and support site improvement initiatives.
- **Corporate Social Responsibility**: Uphold and promote the organization's values in all internal and external interactions.

**Essential Requirements**:

- Supervisory experience with strong resource management skills.

**Person Specification**:

- Demonstrates Arriva's Values
- Proficient in Health and Safety
- First Aid certification (or willingness to obtain)
- Strong coaching and communication skills
- Customer-focused with effective IT skills
- Influencing and decision-making abilities
- Industry knowledge (PCV/HGV)
- Team player with resilience and flexibility
- Experience working with Trade Unions
- This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development._
- APPLY NOW to join the Arriva team to help deliver our vision of providing clean, sustainable and reliable transport services to our customers for a greener future._
- At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success._

**Job Types**: Full-time, Permanent

**Salary**: £37,000.00 per year

Work Location: In person

Reference ID: R-027038

  • Operations Supervisor

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Arriva Full time

    Arriva UK Bus is looking for Operations Supervisor to join our team in Hemel Hempstead.Our Operations Supervisors contribute to the effective running of our day-to-day operation, with a continual focus on our improving the experience of colleagues and customers.What Arriva can offer you:Annual salary of £37,000Full-time, permanent contract - 40 hours per...

  • Cleaning supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Magnus Search Remote Work Freelance Full time

    We are seeking a dedicated cleaning supervisor to oversee a cleaning team operating across the Hemel Hempstead area. You will be ensuring the facilities are maintained to the highest standards. In this role, you will: Lead and motivate a team of cleaners.Manage daily cleaning schedules and tasks.Ensure compliance with health and safety regulations.Conduct...

  • Joiner Supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Response Personnel Ltd Full time

    Wood Shop Joinery SupervisorBased in Hemel HempsteadSalary CompetitiveWe are currently recruiting for a time served shop fit joiner who is looking to take their first step into supervising / management.The wood shop Joiner candidate will be a working supervisor responsible to the factory manager for day to day joinery operations having worked on the bench...

  • Starbucks Supervisor

    2 weeks ago

    Hemel Hempstead, United Kingdom Cineworld Group Plc Full time

    **Starbucks Supervisor (Secondment) - Hemel Hempstead**: Location Hemel Hempstead Business Area: Starbucks Job type: Full Time Contract **Salary**: £11.41 per hour Job ref: 062776 Published: about 3 hours ago **Starbucks Shift Supervisor - Cineworld Hemel Hempstead** Our Supervisors contribute to Starbucks success by assisting the Store Manager with...

  • FLT Warehouse Supervisor

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Adecco Full time

    Warehouse Supervisor Contract Details: Full time, permanent position Are you an experienced Warehouse Supervisor looking for a new opportunity? Our client, a Global technology company focused on digital transformation solutions, is seeking a dynamic individual to join their team in Hemel Hempstead. If you are a self-motivated and customer-focused individual...

  • Maintenance Supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom BSI Full time

    Job Title: Maintenance Supervisor Location: Hemel Hempstead Job Type: Permanent, Full-Time, Mon – Fri 8-4 BSI are seeking a Maintenance Supervisor to join us at our testing lab in Hemel Hempstead. You will be working as part of the Lab Support team within the workshop alongside the design team, delivery technicians, contractors and facilities...

  • Warehouse Supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Adecco Full time

    Job Title: Warehouse SupervisorLocation: Hemel HempsteadRemuneration: NegotiableContract Details: Full time, permanent positionAre you an experienced Warehouse Supervisor looking for a new opportunity? Our client, a Global technology company focused on digital transformation solutions, is seeking a dynamic individual to join their team in Hemel Hempstead....

  • Night - Warehouse Supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Interaction Recruitment Full time

    **Reference** 420363 **Salary** £34,000 - £34,000/annum **Job Location**: - United Kingdom - England - East of England - Hertfordshire - Hemel Hempstead **Job Type** Permanent **Posted** 13 April 2023 We are looking for a warehouse supervisor on a night shift bases. Night shift Supervisor job description - Reporting to Warehouse Manager - Organise...

  • Shift Supervisor

    1 week ago

    Hemel Hempstead, United Kingdom bp Full time

    Location - GB: Hemel Hempstead Terminal - Travel required - No travel is expected with this role - Job category - Operations - Relocation available - This role is not eligible for relocation - Job type - Professionals - Job code - RQ075118 - Experience level - Entry Job summary **Entity**: Production & Operations **Job Family Group**: Operations...

  • Maintenance Supervisor

    3 weeks ago

    Hemel Hempstead, United Kingdom BSI Full time

    Job Title: Maintenance SupervisorLocation: Hemel HempsteadJob Type: Permanent, Full-Time, Mon – Fri 8-4BSI are seeking a Maintenance Supervisor to join us at our testing lab in Hemel Hempstead.You will be working as part of the Lab Support team within the workshop alongside the design team, delivery technicians, contractors and facilities departments...

  • Warehouse Supervisor

    2 weeks ago

    Hemel Hempstead, United Kingdom Adecco Full time

    Job Title: Warehouse Supervisor Location: Hemel Hempstead Remuneration: Negotiable Contract Details: Full time, permanent position Are you an experienced Warehouse Supervisor looking for a new opportunity? Our client, a Global technology company focused on digital transformation solutions, is seeking a dynamic individual to join their team in Hemel...

  • Warehouse Supervisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Adecco Full time

    Job Title: Warehouse Supervisor Location: Hemel Hempstead Remuneration: Negotiable Contract Details: Full time, permanent position Are you an experienced Warehouse Supervisor looking for a new opportunity? Our client, a Global technology company focused on digital transformation solutions, is seeking a dynamic individual to join their team in Hemel...

  • New Store Supervisor

    4 days ago

    Hemel Hempstead, United Kingdom BM Stores Full time

    **New Store Opening! **We are currently looking for Supervisors to join our new team **in The Marlowes, Hemel Hempstead.** B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there has never been a better time to join us. We have a variety of exciting retail careers available & we offer fantastic on the job...

  • Joiner Supervisor

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Response Personnel Ltd Full time

    We are currently recruiting for a time served shop fit joiner who is looking to take their first step into supervising / management. The wood shop Joiner candidate will be a working supervisor responsible to the factory manager for day to day joinery operations having worked on the bench for a good few years honing skills , those skills fundamentally...

  • Production Operative

    4 weeks ago

    Hemel Hempstead, United Kingdom Proactive Technical Recruitment Full time

    **Production Operatives** - £11.25ph - Hemel Hempstead - Monday to Friday The company specialises in the Furniture. They have a great opportunity for a production operative to join their team. This position is well-suited to a someone with previous production experience or someone looking to work in a manufacturing and production environment This position...

  • Transport Supervisor Nights

    3 weeks ago

    Hemel Hempstead, United Kingdom Evri Full time

    We have an exciting opportunity for a **Transport Supervisor** to join us at our **Hemel Hempstead Depot** With fantastic growth and success over past years, it’s time to shape our future. With our recent exciting rebrand from Hermes to Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the...

  • Bar Supervisor

    2 weeks ago

    Hemel Hempstead, United Kingdom The Mallard, Harvester Full time

    JOB DESCRIPTION - BAR SUPERVISOR Deliver great guest service and work well with the team to create a friendly, warm and welcoming environment. Supervise, train and motivate your department team ensuring our guests enjoy their visit and recommend us to their family & friends. To ensure the smooth running of the business in the General Manager’s...

  • Supervisor

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Reed Property & Construction Full time

    My client is a fantastic family run business that pride themselves on mental wellbeing and creating a good working environment, are you tired of feeling like a number and want to work for a company where you can make a mark and progress with the best technology and support. Look no more Based from the Hemel Hempstead head office.You will be mobile working...

  • Supervisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Reed Property & Construction Full time

    My client is a fantastic family run business that pride themselves on mental wellbeing and creating a good working environment, are you tired of feeling like a number and want to work for a company where you can make a mark and progress with the best technology and support.Look no more!!Based from the Hemel Hempstead head office.You will be mobile working...

  • Supervisor

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Reed Property & Construction Full time

    My client is a fantastic family run business that pride themselves on mental wellbeing and creating a good working environment, are you tired of feeling like a number and want to work for a company where you can make a mark and progress with the best technology and support. Look no more Based from the Hemel Hempstead head office. You will be mobile working...