Technical Officer

4 weeks ago

Kidderminster, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Technical Officer - Regulatory Service**
**Reference no: Bromsgrove & Redditch (HQ) 13506**
**Pay Rate: £14.41 per hour PAYE**
**This opening assignment is for 2-3 months**
**Hybrid working - office location Kidderminster but required to undertake site visits in Bromsgrove and Redditch Council areas.**
**A full, valid driving licence or the ability to travel during the course of work.** The purpose of the role is to undertake inspections of business and domestic premises to ensure compliance with the relevant legislative requirements. Receive, respond to and investigate to complaints relating to industrial, commercial and domestic premises and businesses, identifying unfair trading practices and breaches of a civil or criminal nature with a view to taking remedial action.
**Key Responsibilities**:

- Provide advice and information to the public and /or businesses on legislation related to Regulatory Services.
- Investigate, and carry out monitoring of, complaints and incidents including analysis and interpretation of results, taking statements, executing warrants, gathering evidence, preparing reports for formal action and issuing warnings for minor non-compliances.
- Carry out routine inspections of trading premises, land and vehicles and to undertake sampling, seizures, and examinations of goods and services.
- Following authorisation by a senior officer, to serve and enforce notices and undertake other legal and informal interventions.
- Prepare reports for colleagues and senior officers as requested.
- Appear as a witness and give evidence in Court when required.
- Where necessary, to facilitate the resolution of disputes between consumers and traders in accordance with Council policy.
- Arrange for testing and analysis of samples, and interpretation of results.
- Liaise with outside agencies including Environment Agency, Health Protection Agency, Police and HMRC to ensure the protection of consumers and public health.
- Monitor complaints against traders, taking action under the Enterprise Act against traders for persistent breaches of the law.
- Participate in public relations exercises, displays, and exhibitions for consumers, traders and other representative groups.
- Devise and be involved in initiatives for the development of the service in order to make it more accessible to Service users and partners.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- Educated to A level or equivalent (minimum).
- Foundation Certificate in Consumer Affairs and Trading Standards.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience of dealing with members of the public
- Experience of working within a Regulatory Service desirable.
- Good communication skills both written and oral.
- Work on own initiative with the minimum of supervision.
- Able to use appropriate equipment provided for the post.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- **Please refer to the Role Requirements section above - your CV must address the requirements listed.**

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Bromsgrove & Redditch (H&Q) 13506**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longe

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