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4 months ago

Houghton le Spring, United Kingdom Love Lily Full time

We are an independent well established brunch restaurant based in Sunderland. We are excited to be opening a new venue at Herrington Park in January 2023. We specialise in delicious homemade brunch, cakes and pancakes. We are passionate about great food, service and creating the ultimate guest experience.

**Main Job Tasks and Responsibilities**
- Greet customers
- take customer orders accurately, make suggestions and answer any inquiries
- operate coffee making equipment
- prepare and present beverages according to established recipe and presentation standards
- serve prepared food items from cake counter
- record and accurately process purchases using the POS system
- collect and process payments from the customer including cash and card
- comply with health, safety and hygiene guidelines and regulations
- ensure customer service stations are well stocked
- maintain clean and hygienic work area
- dismantle and clean machinery as needed
- display merchandise in an attractive and functional manner
- complete opening and closing duties for each shift

**Skills and Experience**
- experience with coffee making equipment
- positive & can do attitude
- basic numeracy and money-handling skills
- work in a fast paced environment

**Key Competencies**
- sense of urgency
- high energy level
- organizational ability
- customer service orientation
- communication skills
- team member
- honesty and integrity
- reliability
- rota flexability - available to work weekends

**Job Types**: Full-time, Permanent

**Salary**: £7.15-£10.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Houghton le Spring: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: One location