Retail Stockroom Assistant

2 weeks ago


Bristol, United Kingdom Ashton Gate Stadium Full time

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and each of their respective community charities.

**JOB PURPOSE**

To assist the retail team with everyday tasks including but not limited to stock control, processing online orders, serving customers on the shop floor if needed, dealing with customer queries, and maintaining a high standard of customer service.

**KEY OBJECTIVES**

To ensure the smooth running of the stockroom, ensuring the deliveries are processed acutely and on time. To pick, pack and post orders for online fulfilment.

**KEY RESPONSIBILITIES (KPIs)**
- Keeping things running smoothly behind the scenes
- Picking, packing, and posting online orders
- Keeping the stockroom looking great and well organised to allow better visibility and to promote a safe working environment
- Transferring stock between the stockroom and the shop floor
- Receiving, receipting, unpacking, checking off and organising new deliveries every day in a fast and efficient way, and ensuring they are packed away or put on sale
- Making sure we minimise stock damage and loss
- Providing a great stockroom environment by organising and allocating the stock while supporting and helping colleagues from the shop floor
- Updating the IT stock systems and maintain stock levels in the online shop
- Supporting the wider retail team on the shop floor during busy periods

**Essential Skills**

Ability to confidently communicate face to face and build relationships across all levels

Excellent telephone manner

Hands on approach to day-to-day tasks

A proactive and reactive problem solver as well as process driven

Ability to work well under pressure

Excellent IT skills

Punctual

Organised

**Job Types**: Full-time, Permanent

**Salary**: £23,244.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person



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