Head of Business Support

3 weeks ago

Birmingham, United Kingdom Dains LLP Full time

**Head of Business Support**

This newly created opportunity has arisen for a Head of Business Support to join our talented and innovative team, to provide operational support, office management and leadership across our business.

You will be instrumental in driving forwards the operational effectiveness of the practice through this pro-active role in the Practice Management Committee.

As Head of Business Support, you will be at the heart of the support network, with dedicated and diligent professionals passionate about providing the best administration and office support to both clients and team members.

We are a firm of accountants & business advisers, who operate from five offices in the Midlands and have 32 Partners and Directors and over 200 staff.

We believe our employees are our greatest asset, and we look to provide the best working environment, along with hybrid and smart working options and generous benefits. We listen, learn, and evolve as we strive to make Dains a great place to work.

**KeyResponsibilities as Head of Business Support**:

- To work with the IT Director and IT Technician(s) as required in respect of IT operations which relate to the administrative functions of the firm.
- To manage the Business Support Team with guidance and leadership across the firm
- Manage and conduct team appraisals and objective reviews.
- Manage health and safety across the firm, ensuring that appropriate measures, policies and risk assessments are in place.
- Liaison with landlords, contractors and suppliers; working with management to improve the efficiency of the office as a whole.
- Take the lead on office related projects (ie space management, refits and office improvements and moves).
- To be a proactive member of our Practice Management Committee to support operational effectiveness across the business.

**Personal Attributes**:

- CMI or ILM Management Qualification Level 7 preferable.
- To have an excellent understanding of Microsoft Word and a good understanding and familiarity with other Microsoft software, including Excel and PowerPoint.
- Hands on staff management experience.
- Be a proactive and forward-thinking individual with a tenacious approach to achieve operational effectiveness.
- Have a confident, professional, and proactive work ethic.

**Some Reward Benefits We Offer Are**:

- 25 days annual leave (plus normal statutory bank holidays)
- Buy and sell annual leave
- Cycle to work scheme
- Greener care scheme
- Regular development reviews and training
- Group staff pension scheme
- Wellbeing refreshments
- Discounted shopping platform
- Private medical

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