Funeral Administrator

**Funeral Administrator**
**Location**: Saffron Walden CB11 3AQ
**Salary**:£22.5k - £25k per annum, DOE
**Contract**:Full Time, Permanent
**Hours**:Mon - Fri, 9.00am - 5.00pm, with a degree of flexibility required
**What we offer**:

- Staff discretionary bonus scheme
- Death in service benefit
- Uniform provided
- Optional Company Pension scheme
Are you forward thinking, ambitious and organised?
We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.
**Funeral Administrator - The Role**:
We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Saffron Walden.
**You will**:

- Support clients through the funeral arranging process
- Advise clients of the range of options and funeral types available
- Liaise with all stakeholders to deliver the funeral in line with client instruction
- Process funeral paperwork
- Maintain company funeral records
**Funeral Administrator - What we need from you**:
Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.
- Excellent interpersonal skills
- Keen attention to detail
- The ability to deliver high levels of customer service
- Previous proven administrative experience
- Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
- A high standard of written English
- A flexible approach to working hours
- The ability to multi-task
- Good time management to achieve daily tasks on schedule
Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.
**A bit about us**
We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.
No agencies please.