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Housing and Property Assistant

4 months ago

Wokingham, United Kingdom EHSL Supported Housing Full time

**Housing and Property Assistant**

**Title**: Housing and Property Assistant

**Department**:Housing Services Department

**Salary**:£22,000 raising to £24,000 after 12 months Service.

**Hours**:9.00am-5.30pm, Monday to Friday.

**Hybrid Working Arrangement** - Fridays are working from Home Days

We have a fantastic opportunity for you to join our ambitious and hard-working team in our newly created role of Housing and Property Assistant. The role in a nutshell, is to work across our Housing and Property Teams to deliver brilliant services to our customers.

It’s not just about providing customers with a home, it’s about building relationships with them.

We fill empty properties, manage tenancies and deal with anti-social behaviour, but it’s so much more than that.

It’s also about working closely and collaborating with colleagues and external partners to make sure that when customers need our support, we can help them.

As a Housing and Property Assistant, you’ll support our Housing and Repairs Officers by carrying out administrative tasks, repair and compliance coordinating, housing management, customer involvement and lettings and referrals.

This is a varied role where you will learn all aspects of housing and property management. This is a great role if you’d like a career in social housing as we provide training and opportunities to enable you to grow within EHSL.

Being EHSL first point of contact for our tenants and care partners, you will be a strong communicator and a quick thinker while maintaining high levels of customer service. Where you are unable to assist them, you will signpost customers to other teams within the company such as our development or income teams.

**About You**

We are looking for a reliable and empathetic individual who can demonstrate a strong commitment to meeting customer needs and delivering a high standard of service at all times.

You will have an interest of working in a social housing environment and have the ability to write accurate letters using standard computer systems and effectively maintaining record systems.

You will be an effective communicator who is able to prioritise tasks and ensure matters are followed through to a solution.

You will be able to work independently and collaboratively as a team to provide support across service areas. You must be a flexible and co-operative team player who is able to interact with other parts of the organisation with ease.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
Staff are provided with the equipment they need in order to work from home. There is no requirement to attend the office during Lockdown.

Work Location: One location

Reference ID: EHSL HA - 2023