Account Manager

2 weeks ago


Hatfield, United Kingdom Mosaic Recruitment Ltd., Full time

* Achieve and exceed sales targets set
- Have regular contact with customers via the telephone
- Process customer quotes
Mosaic Recruitment have a fantastic opportunity for a driven and experienced Sales Account Manager to join a large global organisation based in Hatfield. Initially, this role will be based on a 12 month contract, however, there is a strong possibility the rolewill be made permanent.
This is a hybrid position working 2 days from their offices in Hatfield and 3 days from home.
This role is responsible for managing a database of customers within a particular region in order to ensure sales targets and customer experience levels are achieved. This will include prospecting for new customers, increasing engagement levels and spend againsttargets set by the National Manager.
Key Duties:

- Achieve and exceed sales targets set
- Have regular contact with customers via the telephone
- Process customer quotes
- Answer any customer queries
- Assist with customer orders and deliveries
- Increase the number of trading customers with the organisation
- Increase customer spending frequency
- Sell the full product range and upsell on all projects
- Create, develop, maintain and actively work through a target list of potential customers
- Work on new, non-spending and/or infrequent spending accounts and increase their spend
- To be responsible for the data relating to your customers
- Ensure that individual KPIs, measurements and tasks are completed and a structured sales process is followed
Skills Required:

- Excellent customer service skills
- Professional and confident telephone manner
- Ability to build relationships
- Experience of working in Account Management/ Customer Service role within an office environment
- Self motivated and driven at all times


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