Enhanced Record Takers

We have an exciting role become available for Enhanced Record Takers to work for Devon and Cornwall Police.

This role will be working hybrid out of Camborne Police Station and this role will involve you working a shift pattern (shift allowance will be paid)

The purpose of the Enhanced Record Taker is to prepare, conduct and record remote interviews of victims and witnesses. This must be delivered to an equivalent standard of the Professionalisation Investigation Programme (PIP) and in accordance with the law, PACE Code C, Force policy and with reference to the 'Practical Guide to Interviewing 2004'.

The Enhanced Record Taker will have the ability to identify and maximise all of the available evidence from conversation with an individual and ask pertinent questions to obtain as much information as possible.

In particular to:

- Conduct remote (not face to face) interviews of victims and witnesses.
- Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA)
- Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness.
- Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines.
- Complete allocated enquiries to PIP standard and within required timescales.
- Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances.

In addition there is a function intrinsic to this role. An employer's duty of care and current legislation allows the Force to establish if a potential applicant could carry this out, either with or without reasonable adjustments. This function is:

- Working with Disturbing Evidence of Disturbing Circumstances

To assist in ensuring applicants would be able to undertake this function of the role, a medical assessment via a questionnaire will be undertaken and may subsequently require a consultation with the Occupational Health Support Unit

**Essential experience**
- Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook
- Good inter-personal skills with an ability to build rapport with a diverse range of individuals
- Demonstrable ability to listen, pose pertinent questions and extract relevant information
- Proven communication skills with a good standard of English language, literacy and comprehension
- A broad understanding of the Code of Practice for Victims of Crime
- Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets.
- Proven ability to work on own initiative

Essential Behavioural Competencies
- Openness to change
- Respect for race and diversity
- Planning and organising
- Personal responsibility
- Team working
- Serving the Public
- Effective communication

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Lynette crisp