Funeral Arranger and General Assistant

7 months ago


London, United Kingdom Chelsea Funeral Directors Full time

**The Role**

Funeral Arrangers deal with our clients during one of the most emotional times of their lives, and this requires an exceptional degree of skill and empathy. A Funeral Arranger deals with all aspects of funeral arranging from the very first call through to the day of the funeral. This role requires flawless interpersonal skills, a willingness to learn about cremation, burial, and church procedures, and an impeccable eye for detail and planning.

**Key Responsibilities**
- Meeting bereaved families to arrange funeral services.
- Assisting with the telephone rota (currently one week a month) to care for our clients 24 hours a day. (This will involve a share of Christmas and other public holidays).
- Ensuring good relationships with the local community and wider business community.
- Frequently communicate with colleagues, clients and others involved in delivering the funeral.
- Ensuring that the necessary paperwork to allow a funeral service to proceed is completed correctly and in a timely manner.
- Ensure that our offices are kept in a neat and tidy order.

**Key Competencies**
- Sensitive, kind, calm and practical.
- Computer literacy.
- Highly organised with a good attention to detail and logístical planning.
- A confident and friendly communicator.
- Willing to work flexibly, occasionally starting early or working late or over the weekend as necessary.
- Smart appearance.

**Job Types**: Full-time, Permanent

**Salary**: £25,415.00 per year

Schedule:

- Monday to Friday

COVID-19 considerations:
Masks and hand sanitizer supplied in all offices.

Work Location: In person


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