System Analyst

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, deliveredwith less of an impact on the environment.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base.

The System Analyst will work on a complex program, under the direction of the program's Principal System Analyst. The program will include transformational change efforts.

**Core Responsibilities**

Operations Analysis Planning and Monitoring
- Plan the analysis work from creation or selection of a methodology to the activities, tasks, and deliverables that must be completed to support a change initiative.
- Understand which stakeholders are relevant to a change effort, what they need and what is needed from them, and the best way to collaborate.

Elicitation and Collaboration
- Prepare for elicitation activities to ensure that stakeholders have the information they need to provide and understand the nature of the activities they are going to perform.
- Conduct elicitation activities to understand stakeholder needs and identify potential solutions to meet those needs.

Requirements Life Cycle Management
- Analyse and maintain the relationships between requirements, designs, solution components, and other work products for impact analysis, coverage, and allocation.
- Ensure that requirements and designs are accurate and current throughout the solution life cycle, and facilitate the reuse of requirements where appropriate.

Strategy Analysis
- Analyse the current state to understand business needs and how those needs relate to the way that Equiniti functions today.
- Define goals and objectives that will demonstrate business needs have been satisfied and define which parts of the enterprise need to change in order to meet those goals and objectives.

Requirements Analysis and Design Definition
- Describe a set of requirements or business functions in detail using analytical techniques.
- Ensure that requirements and business needs have been developed in enough detail to be usable, are internally consistent, and of high quality.

Solution Evaluation
- Determine the most appropriate way to assess the performance of a solution, including how the solution aligns with Equiniti goals and objectives, and perform the assessment.
- Examine information regarding the performance of a solution in order to understand the value it delivers to Equiniti and to stakeholders, and determine whether it is meeting current business needs.

**Experience Requirements**
- Substantial analysis experience including, but not limited to, business systems, business process design, or a combination of both.
- Experience participating in continuous improvement initiatives and exposure to Lean Six Sigma is preferred.

**Skills and Abilities**
- Ability to gain the trust and respect of stakeholders by demonstrating ethical behaviour, personal accountability, trustworthiness, strong organization and time management skills, and adaptability
- Must be able to facilitate, lead, negotiate, resolve conflicts, and teach stakeholders at all levels within the organization.
- Must be able to effectively read, write and speak English.
- May require the need to travel to other locations.
- Willing and able to work extended hours as needed.

**Certifications**
- Recognised business systems analysis certification, e.g. Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA) from the International Institute of Business Analysis, Business Analysis Practitioner (BCS),or an equivalent certification is preferred.
- Certification in process improvement methodology (such as Green Belt, Black, and Master Black Belt) is preferred.

**EQ Benefits**
- Comprehensive training with clearly defined career progression opportunities
- 28 days annual leave + bank holidays
- Flexible benefit which you can use to 'purchase' additional benefits or get it paid your flexible benefit amount on top of your annual salary
- Life assurance x 4 of your annual salary
- Opportunity to join a great pension scheme
- Staff engagement - Opportunities to receive recognition and rewards.
- Great learning support

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