Receptionist (Bank)

4 months ago

Harlow, United Kingdom Provide CIC Full time

Our Essex Sexual Health Service, based in Harlow, are looking for a bank receptionist to cover their clinics.

The service is open Monday-Friday 08:00-20:00. The days that currently require the most cover are Monday, Thursday and Friday.

Some of the main functions of the post are below.
1. To provide an efficient and courteous welcome to all patients/visitors and inform appropriate staff of their arrival. Maintain good working relationships with everyone making contact with Provide, including via the telephone
2. To book patients into various clinics via electronic systems
3. Perform various functions using Microsoft word, Excel and Outlook
4. To act as an information point for the general public and staff

The Workforce Solutions leaflet is attached to this vacancy, this includes the benefits which come with a contract.

This job description is not intended to be a complete list of the duties or responsibilities but indicates the main functions of the post.
1. To provide an efficient and courteous welcome to all patients/visitors and inform appropriate staff of their arrival. Maintain good working relationships with everyone making contact with Provide, including via the telephone
2. To be flexible by being prepared to work at short notice, not always on a regular basis and to travel within the Provide area.
3. To book patients into various clinics via electronic systems
4. Perform various functions using Microsoft word, Excel and Outlook
5. To act as an information point for the general public and staf
6. To answer incoming calls and transfer to the appropriate member of staf
7. Undertake periodic checks of reception to ensure health and safety guidelines are maintained
8. To sort and distribute incoming mail for all staff and act on items as appropriate, deal with outgoing post (internal and external). To ensure that all internal post is ready for collection on the appropriate day
9. To assist in the security of the building where appropriate, ensure that doors and windows are secured and security alarms set as appropriate, ensuring files and stock are secured upon leaving the premises
10. To complete relevant clinical waste documentatio
11. To take messages for staff and record them in the appropriate place

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