Working Supervisor

4 weeks ago

Oldham, United Kingdom Great Places Housing Group Full time

Job Advert

**Repairs Working Supervisor**

Why are you here?

You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for Great Places Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services.

What you’ll be doing
- You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM
- You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors.
- You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services.
- You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing Great Places Housing Group.
- You will promote and ensure where possible a ‘first time fix’ culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times.
- You will ensure an effective channel of communication between the PSM and management team, and all colleagues
- You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment
- You will ensure compliance with all relevant environmental, waste management and monitoring arrangements.
- 39 hour working week, with out of hours cover every 1 in 4 weekends with an out of hours payment

What you’ll need
- NVQ level 2 or HNC in Building Surveying/Construction
- An excellent level of customer service skills in particular delivering property services
- A strong technical knowledge of repairs and voids
- The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field
- Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product.
- Knowledge of legal statuary requirements and good and best practice
- Understanding of value for money and a commercial awareness
- Proficiency in use of MS Office or equivalent software
- Experience of working with housing-specific IT systems
- Qualified to minimum GCSE grade C or equivalent in English and maths
- Mobile working through job allocation and data transfer via ICT (hand-held device etc.)
- Full clean driving licence

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