Apprentice Sales Administration Assistant

5 months ago


Sussex, United Kingdom Pitts Presentations Products Ltd Full time

We invite you to join our successful and growing company. Pitts Presentation is family-run, with operations in Burgess Hill, West Sussex and  Chorley, Lancashire. This vacancy is in our Burgess Hill location.

To communicate and facilitate the needs of the company’s customers in conjunction with other staff and departments to provide excellent customer service as meets the Company’s expectations and ethos.

The role comprises the following duties:
Process sales orders from purchase orders using Sage software. The software and systems may change over time.

Speak to customers who have queries or complaints.

Work with other departments to ensure customers receive the best service possible.

Progress sales orders and liaise with other sections where necessary.

Invoice sales orders after they have been despatched.

Liaise with other sections of the company regarding orders for Ireland and Northern Ireland.

Take card payments from proforma clients.

Send out Commercial Credit Application forms to set up new accounts and pass then onto the account department when returned.

Regularly check that orders are on the production schedule and nothing has been missed.

Along with other sales staff, ensure that at least on a monthly basis, Sage is checked thoroughly for missed invoicing.

Complete the apprenticeship with support from other senior staff.

Any other task that is reasonable to be requested of this position including the producing of certain reports.

You will be jointly responsible for keeping the office environment clean and tidy.

Full support and training will be provided on all of the above.

**Personal qualities**:
Willing to commit to achieving the apprenticeship qualification.

Happy to work as part of a team.

Motivated to produce best possible outcomes.

**Skills - desirable**:
Basic IT skills in Word, Excel, Outlook essential.

Good grasp of importance of Customer Service.

Ability to prioritise tasks.

Problem solving approach.

Hours per week: 39 hours

Days/hours? 8.30am to 5.00pm Monday to Thursday, 8.30am to 4.00pm on Fridays.

Lunch break: Half an hour, unpaid.

Annual leave: 22 days annual leave, plus Bank Holidays.

3 days of annual leave must be taken over Christmas when we shutdown. We will advise what days they are each year.

Free onsite parking. Free tea/coffee.

**Training to be provided**:
Level 3 Business Administration (Standard)

Functional Skills Qualification in Mathematics (Level 2) if not already achieved

Functional Skills Qualification in English (Level 2) if not already achieved

Personal Learning & Thinking Skills

Employment Rights & Responsibilities

**Duration**: 15 months

**Salary**: From £8.00 per hour

Schedule:

- Monday to Friday
- No weekends

Work Location: In person



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