Tool Hire Assistant

2 weeks ago

Farnham, United Kingdom Jewson Full time

**We are looking for an enthusiastic Tool Hire Assistant to join our Jewson Tool Hire Department in Farnham (GU9 9NS)**

This role will focus on our **Tool Hire Department** by building relationships with new clients and promoting the tool hire offer in our branch. This role has a strong focus on customer service and requires a proactive and confident approachin order to promote and build our excellent tool hire offer. You may also be required to do some delivery and collection of our equipment for our customers.

We're a busy and well established branch with a substantial **Tool Hire Department** and our friendly team pride themselves on offering a great service and excellent product knowledge. This role would be great for someone with existing toolhire experience who wants to move into a more sales based role
- **Is this role right for me?**_

First and foremost, we always want to recruit great people that really understand our values and ways of working. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactivelyseek out solutions that are right for our customers, then you are likely to be a great fit

Beneficial but not essential experience we are looking for:

- Previous experience working within a tool/plant hire role
- Previous experience in a proactive sales role
- An understanding of tools and their workings
- Passion for delivering great customer service
- Self-motivated and able to work on own initiative as part of a team
- A full clean driving license

**Hours of work: 7:30am-17:00pm Monday to Friday and 8:00am-12:00pm every other Saturday**
- **What will I be doing?**_

As this role has a strong focus on sales, we are looking for someone who loves to build relationships with customers and proactively generate sales both face to face and over the phone. In order to support our customers and deliver a great service you will;
- Develop great relationships with new and existing customers, both face to face and over the phone
- Understand your customers tool hire needs in order to provide proactive advice and solutions
- Be a direct support to the Tool Hire Manager and other members of the team
- Ensure all customer orders are fulfilled in a timely fashion
- Use our in-house systems to process customer orders and keep accurate records of maintenance
- Be available for delivery/collection of hire equipment

**What will we offer you?**

**Jewson** is one of more than?30 exciting **Saint-Gobain** brands in the UK and our colleagues are critical to our customers' success. We are also proud to have been named a 'Top Employer' for 7 consecutive years. As part of ourbenefits package. We are pleased to offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal

**Are Jewson an inclusive employer?**

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

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