Quality Care Co-ordinator
7 months ago
**Join ICare Group: Where passionate hearts shape the future of compassionate care.**
Are you passionate about making a difference in people's lives? ICare Group is seeking a dedicated individual to join our team as a Quality Assurance. As a crucial member of our compassionate caregiving community, you'll have the opportunity to provide essential support and companionship to those in need.
**Work from the Heart of Homes**:
Bring comfort and care directly to the doorsteps of those who require assistance. With ICare Group, you'll be an integral part of enhancing the quality of life for individuals in the comfort of their homes.
**Make a Meaningful Impact**:
Empower and uplift the lives of those who may need a helping hand. Your role goes beyond daily tasks - it's about creating connections, building trust, and fostering a positive environment for our clients.
**Collaborative and Supportive Environment**:
Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognized, appreciated, and rewarded.
**Diverse Opportunities**:
Whether you're experienced or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry.
**_A day in the life of a Quality Assurance_**
- Monitor existing Quality Assurance standards, including local government standards, policy and developing new responses where necessary.
- Embed equalities practice into Quality Assurance, service practice and operational guidance ensuring compliance with Equality Impact Assessments, Business Continuity/ Emergency Plans and implementation as set out in the Company’s Equal Opportunities Policy.
- Implement an integrated quality monitoring tool with partners and stakeholders that promote the meeting of service users assessed needs.
- Carry out monitoring visits to verify progress, review care quality achievements and undertake reviews as appropriate and in accordance with agreed standards
- Contribute to deliver and/or devise joint service appraisals and audits of social care support plans and case files, supervision records, etc, as required.
- Work with Safeguarding, social workers, and CQC colleagues to ensure that risks are effectively managed with service users and staff.
- Other duties as requested.
**Must haves**:
- Ability to deliver at home care when required.
- Ability to work - 8.30am - 4.30pm Monday and Tuesday.
- Compassionate and empathetic nature.
- Excellent communication skills.
- Reliable and punctual.
- High level of organisational skills.
- NVQ/QCF Level 2 or 3 (or working towards) in Health and Social Care or Work.
- Previous experience in a similar role.
- Proven ability to effectively lead, delegate and mentor staff.
- Able to work flexibly, and extended hours where necessary.
- Driving license and access to own vehicle.
- A commitment to upholding the highest standards of care.
**Benefits**:
- £125 Welcome Bonus (terms and conditions apply)
- The ICare Group ‘Refer a Friend’ Scheme - £125 for both you and your referral (terms conditions apply)
- Rewarded for your commitment to ICare with Quarterly and Annual Carer Awards
- Employee benefits program, including Cyclescheme, Techscheme, byond cashback card and further ‘extras’ discounts (terms and conditions apply)
- We will cover costs incurred if you require to take a toll road / bridge / tunnel route to and from ICare place of work (terms and conditions apply)
- We will cover costs incurred for your Blue Light Card - Highstreet discounts at 100’s of great retailers and well-known brands
- Access to our Employee Assistance Programme which offers free, practical, impartial support for you and your family
- Access to a dedicated and proactive People and Wellbeing team
- Fast track training, paid induction, and 3 days of on-the-job shadowing
- Full uniform provided - including free infection control equipment
**How to Apply**:
Join ICare Group in making a positive impact on lives - one home at a time. Your dedication can be the light that brightens someone's day
**_Our culture of equal opportunities_
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