Medical Secretary

3 weeks ago

Grimsby, United Kingdom The North Thoresby Practice Full time

Job role:

- To provide an efficient audio, copy typing and processing service for clinical staff as required in an accurate and timely manner, to include referrals, letters, reports etc. when requested.
- Administering referrals through Choose & Book/e-Referrals Service
- Monitoring ERS worklists daily
- Processing non-Choose & Book referrals via the relevant pathways
- Processing and actioning tasks relating to patient referrals
- Liaising with Secondary Care providers and other professionals by telephone as and when required
- Processing requests for medical reports, ensuring correct consent and advising on fee’s payable
- Covering sickness and holiday absences when required for secretary team
- Communicating with patients/carers when required regarding outgoing referrals
- Ensuring policies and protocols set by the practice, as well as CQC protocols are always adhered to, maintaining high levels of service delivery to patients, clinicians and external providers
- Ensure all Information Governance policies are always followed, maintaining the highest levels of patient confidentiality
- Report any breaches of confidentiality, suspected breaches or other concerns to the appropriate colleague immediately in the appropriate manner
- To maintain the highest standard of behaviour, to comply with and follow practice policies, protocols & procedures e.g. health and safety, equality & diversity and to report any breach/suspected breach appropriately
- To undertake regular training and personal development
- To attend staff team meetings, provided both internally and externally when required

Hourly pay to be discussed and agreed during interview

Experience required: medical secretary 1 year (required)

System one 1 year (desired)

Own transport is required for role.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Location: One location

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