Cellar Person

4 weeks ago

London, United Kingdom Pan Pacific London Full time

Pan Pacific London brings understated, comforting, and approachable luxury to London’s premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations. Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.

**ABOUT YOU**

We are looking for a passionate guest and associate focused Cellar Person to join our incredible Purchasing team at Pan Pacific London.

You show confidence, empathy and professionalism when dealing with guests and associates alike. You are calm under pressure and you desire to deliver the best experience for our guests. If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.

**JOB SUMMARY**

We are seeking a motivated and detail-oriented individual to join our dynamic Purchasing Team. In this role, you will be responsible to ensure all deliveries are received in accordance to Hotel Policy, run the Cellar area and assist the Purchasing Manager and F&B Cost Controller. Your tasks as a Cellar Person include but not be limited to:

- Ensure responsible, correct and smooth receipt of all deliveries into the hotel, whilst checking quality, quantity, correct product and damages
- Ensure that received items are dispensed to the relevant Cellar as soon as possible, in order to minimise lines going missing and keep the Receiving Bay free and tidy.
- Issue beverages from the Cellar as per reservation, obtain signature from receiving department when you take it there and process on Purchasing system on same day.
- Record day-to-day supplier issues and report them back to Purchasing Manager and F&B Cost Controller immediately
- Stocktake Cellar areas on stocktake date, enter stocks and do a sheet to shelf and shelf to sheet check on variances with either F&B Cost Controller or Purchasing manager
- Maintain tidy Cellar areas at all time
- Work closely with our F&B Director and Sommelier to maintain the wines and Champagne lines required

**BENEFITS OF WORKING AS A CELLAR PERSON AT PAN PACIFIC LONDON**

As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you:

- Access to Mental Health First Aiders
- Celebrate your Birthday with an extra day off
- Cycle to Work Scheme
- Referral Scheme
- Seasonal Ticket Loan
- Enhanced Maternity and Paternity Policy
- Eye Care Voucher Scheme
- Social & Employee Wellness Activities
- Employee Assistance Programme including 24/7 virtual GP and financial advisors
- 2 Hotel-Wide Social Events a year as well as additional social gatherings
- Flexible Work Policy
- Dry cleaning for uniforms and work attire
- Reward and Recognition - Star of the Month, Manager of the Quarter and Star of the Year
- Guest Experience Programme
- Discount on our Food and Beverage Outlets
- Discount on Internal Spa Treatments
- Culture Club - Focuses on Diversity and Inclusion
- Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties
- Complimentary meals prepared for you by our chefs
- 2 Study Days per year (fully paid and in addition to your annual leave)
- 2 Volunteer Days per year (fully paid and in addition to your annual leave)
- Progression - our goal is to always to coach and keep our employees helping you to develop and grow internally and within the PPH Group
- Additional YuLife Perks

**ABOUT PAN PACIFIC LONDON**

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.

Come and join our hotel, a Forbes Travel Guide Five-Star Property, most recently voted:

- Hotel of the Year, Group 2023 | Catey Awards
- Hotel of the Year, London 2022/2023 | AA Hospitality Awards
- Forbes Five-Stars 2022/2023 | Forbes Travel Guide

Our team can’t wait to welcome you.

INDHOTEL

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