Sales Support Administrator

4 weeks ago

Leeds, United Kingdom Radar Healthcare Full time

**Be a part of something bigger...**
***:
**_Our Story_**:
At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards - making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.

**_
Our Values_**:
At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:
**Customer focused **with a **partnership** approach

**Open, honest **and** transparent**

**Innovative**

**Ethical, trustworthy **and** caring**

**_Our People & Culture_**:
At Radar Healthcare, we understand and celebrate the fact that our people are our best assets. We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play - we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

We're also super proud to be** Great Place to Work-Certified, **based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work"

**The Opportunity**:
**_ Radar Healthcare's new Sales Support Administrator_**:
We're looking for an organised and well-presented Sales Support Administrator to join our high-performing Sales Team.

Working in a fast-paced sales environment, you'll play a vital role in improving sales operations through a balanced approach of general administrative tasks, pipeline support and an optimised utilisation of various sales tools (Salesloft, MS Dynamics, DealHub and Power BI).

As this role is instrumental in boosting sales efficiency, streamlining processes and ensuring accurate data management, we're looking for somebody self motivated, professional and thorough, with an affinity for working as part of a team as well as independently, demonstrating good initiative and flexibility.

If you're a champion administrator with experience in leveraging sales tools to refine outreach strategies and enhance prospecting efficiency, we'd love to hear from you

**_ What you’ll be doing to make a difference:_**:

- **Handling **day-to-day administrative tasks, including document management, data entry and maintaining organised sales records
- **Managing** calendar coordination, scheduling appointments and coordinating meetings for the CRO and wider sales team
- **Providing support** by collaborating with the wider sales team to manager and update the sales pipeline
- **Monitoring** leads and opportunities, ensuring data entry and progression tracking
- **Generating and distributing** regular pipeline reports and forecasts
- **Administering** Radar Healthcare's CRM system by updating customer and prospect information, tracking interactions and maintaining data accuracy
- **Utilising** Salesloft to support outbound prospecting efforts, creating/maintaining templates and processes to improve outreach efficiency and effectiveness.
- **Tracking** response rates and engagement metrics to refine outreach strategies
- **Collaborating** closely with BDMs to provide administrative assistance, such as scheduling client meetings, preparing materials and coordinating travel arrangements
- **Liaising** with our Compliance Team and managing processes and data within the Sales function, in line with the company's ISO and other certification requirements
- **Assisting** BDMs in researching and identifying potential leads, industries and market trends
- **Preparing and compiling** presentations and sales collateral to support BDMs in prospect meetings and demos
- **Collaborating** with the Sales team to share insights, identify process improvements and contribute to a positive team dynamic
- **Answering and managing** forwarded calls by inbound phone call handlers

For this role we will also be looking for somebody wi

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