Asb Officer

**ASB Officer / Anti-Social Behaviour Officer**

**St Helens - Covering Liverpool patch**

**Full time - 37 hours per week**

**Permanent**

**£29,579**

Our Safer Estates Compliance Team provide a crucial function in protect demand for our properties from the negative effects of nuisance, anti-social behaviour and other tenancy breaches, using a range of early intervention tools to combat nuisance withinone or more of our three heartlands; Liverpool, St Helens & Warrington.

**This is an important role in which you will**:

- Triage all ASB, domestic abuse and hate crime cases in line with company standards, risk assessing cases, ensuring support and target hardening measures are utilised
- Use early intervention measures such as tenancy warnings, mediation, whilst evidence gathering and working with key partners where appropriate.

**To be successful in this role you will**:

- Have experience of case management in relation to ASB or nuisance, supported by a sound knowledge of housing legislation and tenancy conditions
- Be able to take responsibility for your own caseload from start to finish, working with key partner agencies to resolve cases
- Have excellent written and oral communication skills

**What Can Torus Group Offer You**

We offer a modern workplace that is challenging, supportive and gives you room to grow your skills - along with a package of benefits that shows how much we value your contribution and care about your wellbeing, such as:

- 25 days holiday rising to 30 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme
- Company life assurance

**About Torus Group - Torus Landlord**

A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.

We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider.

Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of 'growing stronger communities’.

Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on makingsure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.

**PLEASE NOTE**:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire - Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s