Sales Advisor
6 days ago
**Sales Advisor**
To work as part of a team to drive sales & profit whilst maintaining a high standard of customer service.
**Key Responsibilities & Accountabilities**:
**Responsible For**:
- Processing sales orders using Microsoft Great Plains
- Dealing with customer queries and complaints, obtaining technical information regarding products where required and general customer service
Sourcing items from other suppliers when required
- Maintaining high standards of administration and customer service to achieve maximum profitability & service level
- To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
- To undertake, when requested by the Branch Manager or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
- To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role
**Essential Skills/Competencies/Experience/Qualifications Required**:
**Key Skills Required**:
- Positive attitude
- Customer orientated with strong interpersonal skills
- Able to work using own initiative & unsupervised when required to do so
- Willing to help out with van deliveries to cover for holidays & driver absence
- Experience in Sales is preferred
- The ability to work under pressure in a busy fast paced environment
- Ability to organise, prioritise, multitask, be flexible and meet deadlines
- Negotiating skills
- Willingness to learn and be flexible in their working arrangements
- An interest in engineering & related products preferred
- Enthusiastic, driven and sales orientated
- Excellent communication skills, telephone manner and technique as well as good interpersonal skills
- Effective numeracy, literacy, and word processing skills
- Ability to work well with others and a team player
- Commercial awareness i.e. good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures
- The ability to handle confidential information in the appropriate manner
**Knowledge Required**:
- Good working knowledge of Microsoft Excel, Word and Outlook
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance
Schedule:
- 8 hour shift
**Experience**:
- Sales: 1 year (preferred)
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