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1st Line Support Desk Consultant

3 months ago


Letchworth, United Kingdom HFX Ltd Full time

**About Us**

With over 47 years experience in workforce management and over 1,500 customers throughout the UK, HFX are the leading providers of next generation cloud Workforce Management solutions including: Time and Attendance/Rostering/Access Control.

**Training will be given on the following roles**:
Understanding the functionality of our Time & Attendance (T&A) software

Updating support tickets raised by customers

Trouble shooting issues reported by our customers

The most important thing we are looking for is someone who is presentable, confident when speaking to customers and willing to learn

This is an Office Based role, home working is not available.

Salary Range £17k - £20k depending on qualifications/experience

Applicants must be fully eligible to work in the UK

**Job Types**: Full-time, Permanent

**Salary**: £17,000.00-£20,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Holidays
- Monday to Friday

Ability to commute/relocate:

- Letchworth Garden City: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: 1st Line Support