Hub Coordinator

**At a glance**

As our Hub Coordinator you will be the main contact for all matters relating to the Town Centre Hub site. You’ll be an ambassador for our services - from answering the phone with enquiries through to greeting guests, you’ll ensure our clients feel welcomed. This role covers a range of duties including administration, accounts and events. You’ll know what is happening in the Hub, so you’ll be completing our digital marketing too.

Reporting to the CEO, you will be part of our team contributing to the continued success of Antrim Enterprise Agency.

**Job Title**:Hub Coordinator

**Location**:Antrim

**Salary**:up to £25,000

**Work pattern**:Full time permanent 37.5hours / week (PT considered). Flexibility required across 7 working days with occasional evening and weekend work. Hybrid working - 3 days out of 5 in the office.

**Key responsibilities**
- General administration work to include document creation, data generation, report writing, photocopying, laminating and scanning.
- Running the virtual and on-site office services to include Inbound / outbound correspondence handling, switchboard duties, carrying out site visits for potential clients.
- Managing the Front Office to include greeting guests and clients, fulfilling catering requests, ensuring compliance with security processes.
- Event coordination to include generating event bookings, managing reservations, managing client relationships and delivering events to agreed requirements.
- Invoicing and following internal financial procedures.
- Key holder responsibility.

**Knowledge and Abilities**
- Demonstrable experience as an Office Coordinator or similar.
- Experience in a customer facing environment.
- Experience of creating, implementing and following organisation processes and procedures.
- Experience in developing social media and content marketing campaigns.
- Professional verbal and written communication skills.
- Proven ability to manage time critical tasks.
- Experience of working to and delivering objectives and targets.
- Excellent IT skills, including Microsoft Office suite, social media platforms, CRM, and accounts software.

**What we offer**
- Generous pension contribution - 8% employer contribution
- Cycle to work scheme - including e-bikes
- Health and Wellbeing package - £250 towards treatments of your choice, including gym membership, medical, dental, optical.
- Learning and Development - a variety of opportunities for personal and professional development
- Social Impact activities - get involved with community programs and volunteer schemes
- 30 days annual leave (you can take time off in hour slots too)
- Bonus birthday day off
- Family friendly leave
- Time Off In Lieu - if you cover an event in the evening etc, we give you the TOIL.
- Free on-site car parking
- Complimentary Tea, Coffee and Biscuits
- Flexible hours
- Hybrid working
- Smart Casual dress code
- Team Events - quarterly team lunches, wellbeing events, volunteer days.

**Diversity, Equity, and Inclusion**

We take great pride in the talent and diversity that exists within our teams, and we are dedicated to ensuring equal opportunities for all employees and applicants. Equality in employment is a fundamental principle that we uphold. Our recruitment, selection, training, development, and promotion procedures are designed to prevent any job applicant or employee from receiving unfair treatment based on factors such as race, colour, nationality, ethnic or national origin, disability, trade union membership or non-membership, gender, sexual orientation, marital status, or part-time employment status.

Our goal is to attract, develop, and support talented individuals, making our workplace a truly wonderful environment. We have fully embraced the concept of hybrid working, and our offices are accessible to everyone.

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance

Work Location: In person