Parts Advisor

7 months ago


Southampton, United Kingdom Workforce Recruitment Full time

Established in 1931, we are a thriving third-generation family-owned business, consistently achieving success and progress. In 2022, our turnover exceeded £600 million, and our team has grown to over 1000 valued members. Our vision, 'Powering Family Adventure,' underscores our commitment to powering our customers' adventures and ensuring they feel an integral part of our family business and its core values.

**Why Choose Us**:

- Our 2022 engagement survey revealed an impressive 81% employee response rate with a 9% increased engagement score, solidifying us as a reliable choice for a fulfilling job and career.
- Join a workplace where your contribution matters, and where a strong sense of community fosters a positive and dynamic work environment.

**Parts Manager Opportunity**:
**Job Purpose**:
As a Parts Manager, your role will involve:

- Managing the sourcing and supply of manufacturer vehicle parts.
- Achieving parts sales volumes and profit objectives through motivating and developing the parts team.

**Department/Business/Location**:
Parts

**Reports to**:
Aftersales Manager

**Direct Reports**:
Parts Team

**Key Responsibilities**:
Your responsibilities include:

- Ensuring effective stock control and warehouse management through regular reviews of key operating controls in line with manufacturer and business requirements.
- Monitoring and evaluating customer needs and competitor activity in the parts market, ensuring campaigns are relevant and targeted.
- Maintaining customer service standards and parts processes aligned with brand standards and business requirements.
- Ensuring predictive parts ordering for high levels of customer service.
- Maximizing commercial opportunities through developing and implementing campaigns within specific market sectors.
- Regularly reviewing parts accessory displays to reflect sales trends and opportunities.
- Communicating and interacting with members of other departments to develop the business and the team ethos.
- Recruiting and selecting parts team members in line with organizational and manufacturer requirements.
- Maintaining performance standards of the parts team through effective coaching and performance management.
- Maintaining a safe and healthy working environment, ensuring staff comply with Health and Safety requirements.

**Skills & Requirements**:
**Essential**:

- Understanding of vehicle design, function, and location of parts.
- Proven experience in working with vehicle parts and stock management.
- Attention to detail and maintains good, accurate quality of work.
- Competency in numeracy, literacy, and IT.
- Ability to plan, organize, and meet agreed work deadlines.
- Energy and enthusiasm.
- Smart appearance.

**Experience**:
**Essential**:

- Relevant motor industry experience, including stock management.

Reference ID: WFBH2112

**Job Types**: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Parts Management: 4 years (preferred)

Work Location: In person

Reference ID: WFBH2112



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