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Casualty Claims Handler

8 months ago

Bolton, United Kingdom Recruit Ins Full time

**Job description**

Recruit Ins are pleased to be working with an award winning and international loss adjusters who are seeking an experienced Liability Claims Technician to join their growing teams in Birmingham and Bolton.

**The opportunity**:
You will provide effective support to Adjusters, aiding the region’s efficiency and productivity in the handling of EL/PL Claims.

**Responsibilities**:

- Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging
- Working closely with Adjusters to assist with investigation and validation enquiries
- Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
- Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.

**Experience**
- You must have previous claims handling experience including caseload management
- Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output
- Good working knowledge of Word and Excel

**What next?**

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£34,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee stock ownership plan
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Yearly bonus

Ability to commute/relocate:

- Birmingham, West Midlands: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person