Bereavement Registration

**Bereavement Registration**

At **Nationwide**, we are not like a bank or other financial services companies, we are a Building Society - and we are building our society with a sense of community and with a collective belief in the idea that we are all here to help one another.

At **Nationwide**, our mission is to build an inclusive culture where everyone can thrive and for our Society to reflect the diversity of the communities we serve. We want to support and uplift people’s wellbeing so they can bring their whole selves to work and flourish in all aspects of their lives. Working for **Nationwide**, you’ll have access to a range of benefits, support and resources. For example:

- **Healthy Mind Champions** - We have an active group of colleagues, spread right across the Society, who are trained to provide a listening ear and signpost support options.
- **Employee Networks** - We have nine employee networks, open to all of our colleagues. Their aims are to provide peer support, work collaboratively with the business to achieve strategic ambitions, and act as a collective employee voice. Our newest addition is the Minds Matter network, which focuses specifically on mental health and wellbeing.
- **Online Resources **- Our internal intranet page is much more than a news site, it’s packed full of useful resources to support your wellbeing and is a great place to go for more information on a whole range of wellbeing topics.

**The Role**:
**Registration - Bereavement**

**£11.53 per hour**

**35 Hours Per Week**

**Monday to Friday**
**9am to 5pm**

**Office Based - Nationwide House**
**Swindon**

**9 Months Temporary Role - Opportunity for role to be extended or permanent role**

**What you'll do**:
As a vital member of the **Bereavement Registration** team, your daily duties will be as follows:

- **Handling information from deceased member's profiles and generating all data required to provide to executors or solicitors**
**- No Outbound calls required and mínimal telephony responsibilities**
**- Heavy focus on Data Entry in all tasks**
- **Keen eye for detail vital for the role - FCA Regulated**
- **Using Office 365 and internal software systems to complete case loads in a timely manner**
- **Comply to KPI targets which include timeframe of payments made and amount of cases actioned**

**What you'll bring**:
Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join a major building society

With a first-class training programme all you will need are first class customer service skills, be comfortable with different computer systems and enjoy a fast-paced environment, all whilst working as part of a great team.

If you understand the benefits of working collaboratively within teams then a role here at **Nationwide Building Society **could be for you.

**Job Types**: Full-time, Temporary contract
Contract length: 9 months

**Salary**: £11.53 per hour

**Benefits**:

- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Swindon, SN3 1TA: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (required)
- Microsoft Office: 1 year (required)
- Data Entry: 1 year (required)

Work Location: In person

Reference ID: BREGRS07